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Genie AWP IWP Work Platform Service Repair Manual
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Technical
Publications
First Edition, Second Printing
Part No. 31758
Service
Manual
® AWP
TM
®
IWP
TM

Service Manual - First Edition
Part No. 31758
Section 1 - Safety Rules
Safety Rules
Oanger
Failure to obey the instructions and safety rules
in this manual and the Genie IWP Operator's
Manual and the Genie AWP Operator's Manual
will cause death or serious inju叩·
Many of the hazards identified in the
operator's manuals are also safety hazards
when maintenance and repair procedures
are pertormed.
00 Not Peñorm Maintenance
Unless:
团 You are trained and qualified to perform
maintenance on this machine.
回 You read , understand and obey:
- manufacturer's instructions and safety rules
- employer's safety rules and worksite
regulations
- applicable governmental regulations
固 You have the appropriate tools, lifting
equipment and a suitable workshop.
Genie IWP & Genie AWP 111

Introduction
SAFETY RULES
Personal Safety
Any person working on or around a machine must
be aware of all known safety hazards. Personal
safety and the continued safe operation of the
machine should be your number one priority.
Read each procedure thoroughly. This
manual and the decals on the machine
use signal words to identify the following:
,南 IJ!'Ht1~:事
Indicates the presence of
a hazard that will cause
death or serious injury.
Indicates the presence of
a hazard that may cause
death or serious i时U叩·
Indicates the presence of
a hazard that will or may
cause senous InJu叩 or
damage to the machine.
Indicates special
operation or maintenance
information.
Be sure to wear protective eye wear and
other protective clothing if the situation
warrants i t.
Be aware of potential crushing hazards
such as moving parts , free-swinging or
unsecured components when lifting or
placing loads. Always wear approved steel-toed
shoes.
Service Manual - First Edition
Workplace Safety
Be sure to keep sparks , flames and
lighted tobacco away from flammable and
combustible materials like battery gases.
Always have an approved fire extinguisher within
easy reach.
Be sure that all tools and working areas
are properly maintained and ready for
use. Keep work surfaces clean and free
of debris that could get into machine components
and cause damage.
Be sure that your workshop or work area
is well ventilated and safely and
adequately iII uminated.
Be sure any forklift , overhead crane or
other lifting or supporting device is fully
capable of supporting and stabilizing the
weight to be lifted. Use only chains or straps that
are in good condition and of ample load capacity.
Be sure that fasteners intended for
one-time use (i. e. , cotter pins and
self-Iocking nuts) are not reused. These
components may fail if they are used a second
time.
Be sure to properly dispose of old oil or
other fluids. Use an approved container.
Please be mindful of the environment.
IV Genie IWP & Genie AWP Part No. 31758

Service Manual - First Edition
Part No. 31758
Section 1 - Safety Rules
Important
This service manual covers Genie IWP and Genie
AWP models with the following five-digit product
code:
Product code Model
27476........ ………………........AWP-19
27477 …................. …………....AWP-24
27478 ….............. ……...……......AWP-30
27479............ ……………..........AWP-36
29814........…·….........................IWP-19
29815 …..……………......... …… IWP-24
The product code is found on the lower right
corner of the serial plate.
Machines with a twelve digit product code- for
example: 371119-111-1 9-are not covered in this
service manual.
Genie IWP & Genie AWP V

Service Manual - First Edition
Table of Contents
Introduction
Important Information ......... …....... …..…"…….......... ……..................... …………................. ii
Section One Safety Rules
General Safety Rules ...... ………......... …….................. …"……·…......... …...... ……............. iii
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Sect ion Three Scheduled Maintenance Inspections
1 ntroduction .... ....... ........ ..... ...... .... ........... ... ...... ... ... ... ...…........................... ……......... 3-1
TableA ….............................. …...... …......... ……......... …......... ……............. …........... … 3-2
Table B............ ……......... …............... …....................................... …...... ….................. 3-2
TableC....... …..……........................ …................................. …............ …......... …"…….3-3
Maintenance Inspection Repo此…..........................................……............…......….....3-4
Section Four Scheduled MaintenanωProcedures
Introduction .............. ……...........................................................................................4-1
A斗 Inspect the Operators and Responsibility Manuals-
including storage container ............... …..................... ……................................ 4-2
A-2 Inspect the Decals and Placards ............ ….............. …........................... …...... 4-2
A-3 Inspect for Damage, Loose or Missing Parts ...………...... …...... …………........... 4-3
A-4 Check for Hydraulic Leaks ................ …......................... ….......... ……............... 4-3
A-5 Check the Manual Lowering Operation ……....... …....... ….......................... ….............. 4-4
A-6 Inspect the Ba忧e叩 and Ba忧ery Charger - DC Models ...... ……………........ …·… 4-4
A-7 Inspect the Columns for Damage ….................... ……........ …......... ………................ 4-4
A-8 Check the Sequencing Cables …........... …................................. …....... …………… 4-5
VI Genie IWP & Genie AWP Part No. 31758

Service Manual - First Edition
TA8LE OF CONTENTS
Section Four Scheduled MaintenanωProcedures, continued
Section Five
Part No. 31758
A-9 Check the Interlock System for Proper Operation ……….................. …………… 4-5
A-1 0 Test the Power and Function Controls ......... ........ ….......... …........ …............... 4-6
A-11 Inspect the Li fting Chains and Idler Wheels ......... …................. …......... …......... 4-7
A-12 Inspect the 8reather Cap(s) …"…......... ……........ …........... …............................4 - 8
A-13 Test the 8ase Operation -IWP Models ………....................... …......... …...........4 - 8
8-1 Inspect the Electrical Wiring …..…..…………....... …………………..….......4 - 9
8-2 Inspect AII Welds ……....... …….. .•. .•. ..... …………………………...................4 - 9
8-3 Test the Tilt-back Operation - AWP 30 and 36 Models ................. …............ 4-10
8-4 Check the Li fting Chain Adjustments ......... …........ …·…................. …·…......... 4- 11
8-5 Check the 8a忧e叩…………………........…..........……………........…·…...........…...4-12
8 -6 Clean and Lubricate the Columns .................... ...…..................... …............... 4- 12
8-7 Test the Li fting Capacity ……….................... …·……………......... …................... 4-13
8-8 Test the Power-To-Platform Operation ......... ………............................... …..… 4 - 13
8-9 Adjust the Sequencing Cables ... .... ……................. ……..................................4-14
8-10 Inspect for Proper Outrigger Length - AWP Models .....................................4 - 14
8-11 Test the Level Sensing Operation -IWP Models .... ……................................4- 15
C-1 Inspect and Lubricate the Casters and Wheels ……..………......... …............. 4- 16
C-2 Inspect the Mast Assembly for Wear ......................................... …......... …… 4 - 16
C-3 Lubricate the Li fting Chains ........... …........ …........... …....... …........ ……........... 4-18
C-4 Replace the Hydraulic Oil ............ ... ........ ...…..................... …........................4- 18
Troubleshooting Flow Charts
Introduction ........... …......... …................. …......... …...................... …·………........ ……......5-1
1 Power Li ght WiII Not Turn On - AC Models ……….......….........…… ...................5四3
2 Power Li ght WiII Not Turn On - DC Models ............................... ………............. 5-4
3 Interlock Li ghts WiII Not Turn On - AWP AC Models ........ …….......................... 5- 6
4 Interlock Li ghts WiII Not Turn On - AWP DC Models .... …........ ….....................5-8
5 Interlock Li ghts WiII Not Turn On - IWP Models .....................….........… ...........ι9
6 Machine WiII Not Li ft - AC Models ..................... …………................ …......... …..5-10
7 Machine WiII Not Li ft , 8ut Power Unit WiII Operate - AC Models ………..........5-11
8 Machine WiII Not Li ft - DC Models ... ... ... ... ...…............................... ……........... 5- 12
Genie IWP & Genie AWP VII


Service Manual - First Edition
TABLE OF CONTENTS
Section Seven Repair Procedures, continued
Ground Control Box
Part No. 31758
2-1 How to Test a Relay ........... ….................................. …......... …...........................7-8
2-2 How to Test the Transformer - AC Models ……................. …...... ……....... …....... 7-8
2-3 How to Test the AC Contactor - AC Models ...... ............ …………......... …...........7-9
2-4 How to Test the Rectifier - AC Models ...... …........ …......... …....... …………........ 7-10
Hydraulic Power Uni恒
3-1 Hydraulic Power Unit Components - AC Models ...……....... ….........................7-12
3-2 Hydraulic Power Unit Components - DC Models ........................ ….................7-14
3-3 How to Remove the Hydraulic Power Unit ................. …................... …......... …. 7-16
3-4 How to Remove the Hydraulic Pump …….............. …....... …............................. 7-16
3-5 How to Adjust the Pressure Relief Valve …............... …………..........................7-17
3-6 How to Adjust the Down Solenoid ......................... …........ ……………................ 7-18
3-7 How to Check the Resistance of a Valve Coil........ …........................ …...........7-18
3-8 How to Test the Motor Start Solenoid …..................................... ….................. 7-19
Power Pack
4-1 How to Change a Power Pack ...... ... ... ... ......... ......... ................. ...... ……..........7-20
Mast Assembly
Mast IlI ustrations ....................... …·….................. …......... …........................... … 7-21
5-1 How to Remove the Li ft Cylinder ...... .............. ... ................... ... ........ …............7-22
5-2 How to Remove the Mast Assembly .......... …..……....... …......... …....................7-23
5-3 How to Adjust the Li fting Chains ............ …................. …·…...... ……..................7-29
5-4 How to Inspect the Li fting Chains ........ …·…........... ……·…"…·……........ …·…….7-31
Tilt-back Frame - AWP-30 and 36
6-1 How to Remove the Tilt-back Frame ................................…...... ...…...............7-33
6-2 How to Adjust the Pivot Slider or Stop Bracket............................................... 7-33
6-3 How to Disassemble the Shock Absorber Assembly …....... …....... …...............7-34
Platform
7-1 How to Remove an Aluminum Platform ......................................... …..............7-35
7-2 How to Install a Fiberglass Platform ..........................…..................................7-35
7-3 How to Test the Contactors ................. …......... …............................................7-35
Genie IWP & Genie AWP
IX

Service Manual - First Edition
TABLE OF CONTENTS
This page intentionally left blank.
X
Genie IWP & Genie AWP Part No. 31758

Service Manual - First Edition Section 2 - Specifications
Specifications
IWP-19 IWP-24
Height, maximum working 25 ft 4 in 7.7 m Height, maximum working 29 仕 10 in 9.1 m
Height, maximum platform 19 仕 4in 5.8 m Height, maximum pla甘orm 23 仕 10 in 7.2 m
Lift capacity 350lbs 159 kg Li仕 capacity 350lbs 159 kg
Power sources 12V DC Power sources 12V DC
110V AC or 220V AC 110V AC or 220V AC
Machine weight Machine weight
DC 1111 Ibs 505 kg DC 1311 Ibs 596 kg
AC 1050lbs 477 kg AC 1250lbs 568 kg
Height, stowed , base lowered 77in 195 cm Height, stowed , base lowered 77in 195 cm
Height, stowed, base fully raised 79in 200 cm Height, stowed, base fully raised 79 in 200 cm
Width 32 in 81 cm Width 32 in 81 cm
Length 60 in 152 cm Length 60 in 152 cm
Platform length 26in 66cm Platform length 26in 66cm
Platform width 26in 66 c町1 Platform width 26in 66cm
Platform railing height 43in 106 cm Platform height 43in 106 cm
Corner access 6in 15 cm Corner access 6in 15 cm
(corner of pla甘orm top rail to corner of wall with ability (corner of pla甘Orm top rail to corner of wall with ability
to rotate leveling jack handle) to rotate leveling jack handle)
Platform function AC DC Platform function AC DC
speed, maximum sp锦d, maximum
Platform up 40 sec 27 sec Platform up 40 sec 27 sec
Platform down 27 sec 27 sec Platform down 27 sec 27 sec
Maximum hydraulic pressure 1800 psi 124 bar Maximum hydraulic pressure 2000 psi 138 bar
Part No. 31758 Genie IWP & Genie AWP 2 -1
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Comprehensive Service Repair Manual for the Genie AWP IWP Work Platform
This manual is designed for DIY repair enthusiasts seeking clear, precise instructions and high-quality diagrams to help you maintain and repair your Genie equipment. It includes detailed sections and easy-to-follow guidelines.
- 27476 AWP-19
- 27477 AWP-24
- 27478 AWP-30
- 27479 AWP-36
- 29814 IWP-19
- 29815 IWP-24
The content covers a wide range of topics including Introduction, Safety Rules, Specifications, Scheduled Maintenance Inspections, Scheduled Maintenance Procedures, Troubleshooting Flow Charts, Schematics, and Repair Procedures.
This resource is formatted for convenient printing at home, ensuring you have ready access to the information you need for efficient repair work. For any questions, please feel free to contact us.