Samsung RF263AFRS Service Manual & Repair Guide

Refrigerator user manual imagine the possibilities Thank you for purchasing your Samsung product. To receive more complete service, please register your product at www.samsung.com/register RF266 RF263 DA68-01812H.indb 1 2009.8.10 9:3:55 AM

Features of your new Refrigerator KEY FEATURES OF YOUR NEW REFRIGERATOR Your Samsung French Door Refrigerator comes equipped with various innovative storage and energy-efficient features. • Twin Cooling System The Refrigerator and Freezer have separate evaporators. Due to this independent cooling system, the Freezer and Refrigerator cool more efficiently. Additionally, this separate air flow system prevents food odor of one compartment from seeping into other compartments. • Cool Select Pantry TM The Cool Select Pantry TM is a full-width drawer with adjustable temperature control. • Bigger & Wider Space The wide shelf area and pantry provide enough space for larger items such as a pizza box, etc. The wide freezer drawer also provides enough space for 2~3 turkeys. • Secure Auto Close The Secure Auto Close feature will automatically close a door that is slightly open. • Digital Display and Temperature Control • Water Filtration System • Door Alarm A helpful beeper alerts you if the door is ajar. • Tilting Pocket The Tilting pocket can be used to store up to a 16” pizza. • Auto Pull Out Drawer The upper drawer in the freezer comes out automatically as you just open the freezer door. • Easy Handle Freezer door can be opened with less effort. • Energy Star Energy star labeled this product could save your energy costs. For easy future reference, write the model and serial number down. You will find your model number and serial number on the left side of the refrigerator. Model # Serial # 2_ Features DA68-01812H.indb 2 2009.8.10 9:3:55 AM

Safety Information SAFETY INFORMATION Before using your new Samsung French Door Refrigerator, please read this manual thoroughly to ensure that you know how to safely and efficiently operate the features and functions that your new appliance offers. Because the following instruction covers various models, the characteristics of your Refrigerator may differ slightly from the Refrigerator described in this manual. If you have any question, contact us at 1-800-SAMSUNG or find help and information online at www.samsung.com. What the icons and signs in this user manual mean : WARNING Hazards or unsafe practices that may result in severe personal injury or death. CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage. CAUTION To reduce the risk of fire, explosion, electric shock, or personal injury when using your refrigerator, follow these basic safety precautions: Do NOT attempt. Do NOT disassemble. Do NOT touch. Follow directions explicitly. Unplug the power plug from the wall socket. Make sure the machine is grounded to prevent electric shock. Call the service center for help. These warning signs are here to prevent injury to you and others. Please follow them explicitly Keep this manual in a safe place for future reference. SEVERE WARNING SIGNS Do not plug several appliances into the same power receptacle. • Large appliances draw a lot of power. Powering more than one appliance or machine from a single power source could cause overheating and cause a fire. Make sure that the power plug is not kinked or damaged by the back of the Refrigerator. • A damaged power plug may overheat and cause a fire. Do not spray water directly into or on the outside of the Refrigerator/Freezer drawer. • Water could get into the interior machine parts and cause electric shock. Do not use aerosols near the Refrigerator. • Aerosols used near the Refrigerator may cause an explosion or fire. Safety Information _3 DA68-01812H.indb 3 2009.8.10 9:3:55 AM

Do not put undue stress on the power cord or place heavy articles on it. • Placing heavy articles on the power cord create the risk of explosion or fire. Do not insert the power plug with wet hands. • It may cause electric shock. Do not put a container filled with water on the Refrigerator. • If it spills, it may cause fire or electric shock. Do not install the Refrigerator in a damp place or place where it may come in contact with water. • Wet and/or deteriorated insulation of the internal electrical parts may cause electric shock or fire. Do not store volatile or flammable substances in the Refrigerator. • Storing benzene, thinner, alcohol, ether, LP gas and other such products may cause explosions. Do not disassemble or repair the Refrigerator by yourself. • You run the risk of fire, appliance malfunctions and/or personal injury. Call your nearest service center for help from a qualified service technician. Unplug the Refrigerator before changing the interior light. • Changing the light while the Refrigerator is plugged in may cause electric shock. If you wish to dispose of the Refrigerator, remove the doors and seals before throwing it away. • The doors(and their seals) can entrap a child if they climb into the Refrigerator. Make sure that the doors are off, and ensure that no one is suffocated by being locked inside. The Refrigerator must be safely grounded • Always make sure that you have grounded the Refrigerator before attempting to investigate or repair any part of the appliance. Power leakages can cause severe electric shock. Never use gas pipes, telephone lines or other potential lightning attractors as an electrical ground. • Improper use of the grounding plug can result in a risk of electric shock. If it is necessary to use an extension cord to power the Refrigerator, use only a 3-wire extension cord that has a 3-blade ground plug and a 3-slot receptacle that will accept the plug on the appliance. The marked rating of the extention cord should be AC 115V~120V, 10A, or more. Additionally, if a grounding adapter is used, make sure the receptacle box is also fully grounded. Safety Information 4_ Safety Information DA68-01812H.indb 4 2009.8.10 9:3:55 AM

CAUTION SIGNS Use good judgment when filling the Refrigerator with food and drinks. • In an overfull Refrigerator, heavy, fragile, bulky or breakable items may fall out and cause personal injury and/or damage to surrounding objects. Do not put bottles or glass containers in the Freezer drawer. • When the contents freeze and then expand, the glass may break and cause personal injury or leave dangerous glass shards in the Freezer. If the electrical wall socket is loose, do not insert the power plug. • There is a risk of electric shock or fire. Have the plug looked at by a licensed electrician. Never unplug your Refrigerator by pulling on the power cord. • Always grip the power cord firmly and pull straight out from the outlet. Yanking or pulling on the power cord may cause a short-circuit, fire and/or electric shock. • A damaged power cord must be replaced by the manufacturer, a certified service agent or qualified service personnel. Do not store articles on the top of the appliance. • When you open or close the door, the articles may fall and cause personal injury and /or damage to surrounding objects. Do not store pharmaceutical products, scientific materials and temperature-sensitive products in the refrigerator. • Products that require exact temperature controls should not be stored in the Refrigerator. Do not allow children to climb, stand or hang on shelves and handles of the Refrigerator. They could damage the Refrigerator and seriously injure themselves. If you notice chemical or burning plastic smells or see smoke, unplug the Refrigerator immediately and contact your Samsung Electronics Service Center. After your Refrigerator is in operation, do not touch the cold surfaces in the Freezer compartment. Particularly when hands are damp or wet, skin may adhere to these extremely cold surfaces. • Skin may stick to the surface and you may get frostbite. Do not put your hands under the appliance. • Any sharp edges may cause personal injury. Never put fingers or other objects into the water dispenser hole or ice chute. • It may cause personal injury and/or material damage. Safety Information _5 CAUTION DA68-01812H.indb 5 2009.8.10 9:3:55 AM

If the Refrigerator will not be used for a long period of time (for example, over several months), unplug the power from the wall. • Over time, deterioration in the power cord insulation may cause fire. Do not use a wet or damp cloth when cleaning the plug. Remove any dust or foreign matter from the power plug pins. • A Dirty power plug can increase the risk of fire. If the Refrigerator is disconnected from the power supply, you should wait for at least five minutes before plugging it back in. Do not place the equipment directly in sunlight. The appliance must be positioned so that the power cord is accessible after installation. If the power cord is damaged, it must be replaced by the manufacturer, a certified service agent or qualified service personnel. If you have a long vacation planned, empty the Refrigerator and turn it off. Wipe excess moisture from the inside and leave the doors open to keep odor and mold from developing. Service Warranty and Modification • Any changes or modifications performed by a 3rd party on this finished appliance is not covered under Samsung warranty service, nor can Samsung be responsible for safety issues that result from 3rd party modifications. Children can get trapped inside Refrigerators. Before you throw away your old Refrigerator or Freezer, make sure that you; • Take off the doors. • Leave all shelves in places so that children may not easily climb inside and shut the door while they are inside. This appliance is not intended for use by small children or infirm persons without capable, adult supervision. Small children should be supervised when using the appliance. Do not block air holes • If the air holes are blocked, especially with plastic bag, refrigerator can be over cooled. If this cooling period lasts long, water filter will be broken and cause water leakage. Safety Information 6_ Safety Information CAUTION DA68-01812H.indb 6 2009.8.10 9:3:55 AM

Contents SETTING UP YOUR FRENCH DOOR REFRIGERATOR 08 OPERATING YOUR SAMSUNG FRENCH DOOR REFRIGERATOR 19 TROUBLESHOOTING 35 WARRANTY INFORMATION 36 08 Getting ready to install the refrigerator 09 Setting up the refrigerator 09 Removing the refrigerator doors 11 Reattaching the refrigerator doors 13 Adjusting the doors 14 Making minor adjustments between doors 15 Adjusting the freezer drawer 16 Checking the water dispenser line 17 Installing the water line 19 Using the control panel 20 Using the digital display 21 Controlling the temperature 21 Using the cold water dispenser 22 Parts and Features 23 Storing food 24 Using the Cool Select Pantry™ 25 Removing the refrigerator accessories 26 Using the doors 27 Removing the freezer drawer accessories 28 Cleaning the refrigerator 29 Changing the interior lights 30 Changing the water ﬁlter 35 Troubleshooting 36 Warranty Information Contents _7 DA68-01812H.indb 7 2009.8.10 9:3:56 AM

Setting up your French Door Refrigerator GETTING READY TO INSTALL THE REFRIGERATOR Congratulations on your purchase of the Samsung French Door Refrigerator. We hope you enjoy the state-of-art features and efficiencies that this new appliance offers. Selecting the best location for the Refrigerator • A location with easy access to the water supply. • A location without direct exposure to sunlight. • A location with level (or nearly level) flooring. • A location with enough space for the Refrigerator doors to open easily. • Allow sufficient space for air circulation of the internal cooling system. If the Refrigerator does not have enough space, the internal cooling system may not work properly. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When you install the refrigerator next to a fixed wall, minimum clearance is 3 ¾” (95mm) between the refrigerator and wall to allow th e door to swing open. 8_ Setting Up First thing! Make sure that you can easily move your Refrigerator to its final location by measuring doorways (both width and height), thresholds, ceilings, stairways, etc. The following chart details the exact height and depth of Samsung French Door Refrigerator. 2 inch 2 inch • Allow clearance to the right, left, back and top when installing. This will help reduce power consumption and keep your energy bills lower. • Do not install the Refrigerator where the temperature will go below 10 ºC. Screwdriver Control Lever When moving your refrigerator To prevent floor damage be sure the front levelling legs are in the up position (above the floor). Refer to ‘Levelling the refrigerator’ in the manual. To protect the finish of the flooring, place the protection sheet such as packing carton under the refrigerator. When installing, servicing or cleaning behind the refrigerator, be sure to pull the unit straight out and push back in straight after finishing. CAUTION B A C E D B A C E D Model Depth “A” Width “B” Height “C” Overall Height “D” Depth “E” RF266 RF263 29-⅛” (83.6cm) 35-¾” (90.8cm) 68-⅝” (174.4cm) 69-¾” (177.4cm) 35-⅝” (90.5cm) DA68-01812H.indb 8 2009.8.10 9:4:2 AM

Setting Up _9 SETTING UP THE REFRIGERATOR Now that you have your new Refrigerator installed and in place, you are ready to set up and enjoy the features and functions of the appliance. By completing the following steps, your Refrigerator should be fully operational. 1. Place the Refrigerator in an appropriate location with reasonable clearance between the wall and the Refrigerator. Refer to installation instructions in this manual. 2. Once the Refrigerator is plugged in, make sure the interior light comes on when you open the doors. 3. Set the Temperature control to the coldest temperature and wait for an hour. The Freezer will get slightly chilled and the motor will run smoothly. 4. After powering the Refrigerator, it will take a few hours to reach the appropriate temperature. You can store food and drinks in the Refrigerator once the temperature is sufficiently cool. 01 SETTING UP REMOvING THE REFRIGERATOR DOORS If your entrance won’t allow the Refrigerator to pass easily through it, you can remove the doors. Disassemble the Refrigerator doors 1. With the door closed, remove the top table( 1 ) using a Philips screwdriver, and then disconnect the wires( 2 ). Remove hinge screws( 3 ) and ground screw( 4 ) 2 1 3 4 2. Lift the door straight up to remove. 3. With a Philips head screwdriver, remove the two screws( 10 ) attached to the lower left and right door hinges. With an Allen Wrench(5mm), remove the two hex head bolts( 11 ) attached to the lower left and right door hinges. Remove the lower left and right door hinges( 12 ). Tools you will need 10 12 11 Philips screwdriver 10mm Socket Wrench Allen wrench(5mm) Flat-blade screwdriver Pliers Check the accessory list below. Water filter (DA29-00003B) Hex wrench (DA80-00002C) Compression fitting (DA62-00305A) Compression nut (DA74-00070B) Fastener (DA60-00143B) Washer (DA80-00002C) DA68-01812H.indb 9 2009.8.10 9:4:5 AM

Setting up your French Door Refrigerator Disassemble the Freezer drawer 1. Push the upper drawer until it reaches to the cabinet rear wall. 10_ Setting Up 2. Remove the tilting pocket( 1 ) by pulling on both brackets( 2 ) upward at the same time. 3. Take out the lower basket( 3 ) by lifting the basket up from rail system. 1 2 3 4. Remove four 10mm hex-head bolts from both sides. 5. Lift the freezer door up from the rails. DA68-01812H.indb 10 2009.8.10 9:4:9 AM

Samsung RF263AFRS Service Manual & Repair Guide

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