HP LaserJet Pro M1530 MFP Series Service manual

LASERJET PRO M1530 MFP SERIES Service Manual

HP LaserJet Pro M1530 MFP Series Service Manual

Copyright and License © 2010 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number: CE538-90986 Edition 1, 9/2010 Trademark Credits Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.

Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. ENWW iii

iv Conventions used in this guide ENWW

Table of contents 1 Removal and replacement ............................................................................................................................. 1 Introduction ........................................................................................................................................... 2 Removal and replacement strategy ...................................................................................................... 2 Electrostatic discharge ......................................................................................................................... 3 Required tools ...................................................................................................................................... 3 Service approach ................................................................................................................................. 3 Before performing service .................................................................................................... 3 After performing service ....................................................................................................... 4 Post-service test .................................................................................................................. 4 Print-quality test .................................................................................................. 4 Parts removal order ............................................................................................................. 4 Removal and replacement procedures ................................................................................................ 7 Print cartridge ...................................................................................................................... 7 Pickup roller ......................................................................................................................... 8 Separation pad .................................................................................................................... 9 Transfer roller .................................................................................................................... 10 Covers ............................................................................................................................... 10 Main tray ........................................................................................................... 10 Output bin extension ......................................................................................... 11 Left cover .......................................................................................................... 12 Remove the left cover ....................................................................... 12 Scanner assembly ............................................................................................. 15 Remove the scanner assembly ........................................................ 15 Scanner hinges ................................................................................................. 17 Right cover ........................................................................................................ 19 Remove the right cover .................................................................... 19 Duplex door ....................................................................................................... 22 Duplex frame ..................................................................................................... 23 Remove the duplex frame ................................................................ 23 Cartridge door ................................................................................................... 24 Remove the cartridge door ............................................................... 24 Front cover ........................................................................................................ 27 Remove the front cover .................................................................... 27 Upper cover ....................................................................................................... 28 ENWW v

Remove the upper cover .................................................................. 28 Main assemblies ................................................................................................................ 29 Formatter PCA .................................................................................................. 29 Remove the formatter PCA .............................................................. 29 Fax PCA ............................................................................................................ 31 Remove the fax PCA ........................................................................ 31 Laser scanner assembly ................................................................................... 32 Remove the laser scanner assembly ............................................... 32 Reinstall the laser scanner assembly ............................................... 35 Pickup assembly ............................................................................................... 36 Remove the pickup assembly ........................................................... 36 Reinstall the pickup assembly .......................................................... 41 Fuser ................................................................................................................. 43 Remove the fuser ............................................................................. 43 Reinstall the fuser ............................................................................. 48 Main motor ........................................................................................................ 49 Remove the main motor ................................................................... 49 Reinstall the main motor drive belt ................................................... 54 Pickup solenoid ................................................................................................. 55 Remove the pickup solenoid ............................................................ 55 Engine controller PCA ....................................................................................... 59 Remove the engine controller PCA .................................................. 59 Reinstall the engine controller PCA .................................................. 64 Duplex reverse solenoid .................................................................................... 67 Remove the duplex reverse solenoid ............................................... 67 Main fan ............................................................................................................ 70 Remove the main fan ....................................................................... 70 Reinstall the main fan ....................................................................... 73 Duplex connector PCA ...................................................................................... 74 Remove the duplex connector PCA ................................................. 74 Scanner components ......................................................................................................... 77 Document feeder input tray ............................................................................... 77 Document feeder cover ..................................................................................... 78 Document feeder pick arm assembly ................................................................ 80 Remove the document feeder pick arm assembly ........................... 80 Document feeder core assembly ...................................................................... 82 Remove the document feeder core assembly .................................. 82 Post scan pinch rollers ...................................................................................... 84 Remove the post scan pinch rollers ................................................. 84 Document feeder base assembly ...................................................................... 85 Remove the document feeder base assembly ................................. 85 Document feeder floating hinges ...................................................................... 87 Remove the document feeder floating hinges .................................. 87 Control panel ..................................................................................................... 88 vi ENWW

2 Solve problems ............................................................................................................................................. 89 Problem-solving checklist ................................................................................................................... 90 Step 1: Check that the product power is on ....................................................................... 90 Step 2: Check the control panel for error messages ......................................................... 90 Step 3: Test print functionality ........................................................................................... 90 Step 4: Test copy functionality ........................................................................................... 91 Step 5: Test the fax sending functionality .......................................................................... 91 Step 6: Test the fax receiving functionality ........................................................................ 91 Step 7: Try sending a print job from a computer ................................................................ 91 Menu map .......................................................................................................................................... 92 Troubleshooting process .................................................................................................................... 93 Determine the problem source .......................................................................................... 93 Power subsystem .............................................................................................................. 94 Power-on checks ............................................................................................... 94 Tools for troubleshooting .................................................................................................................... 95 Individual component diagnostics ...................................................................................... 95 Engine diagnostics ............................................................................................ 95 Engine test button ............................................................................. 95 Components tests ............................................................................................. 96 Drum rotation functional check ........................................................ 96 Half self-test functional check ........................................................... 96 Diagrams ........................................................................................................................... 97 Plug/jack locations ............................................................................................ 97 Location of connectors ...................................................................................... 98 Locations of major components ...................................................................... 100 General timing charts ...................................................................................... 104 General circuit diagram ................................................................................... 105 HP ToolboxFX ................................................................................................................. 106 View HP ToolboxFX ........................................................................................ 106 Status .............................................................................................................. 106 Event log ......................................................................................... 106 Fax .................................................................................................................. 107 Fax tasks ........................................................................................ 107 Fax phone book .............................................................................. 107 Fax send log ................................................................................... 109 Fax receive log ............................................................................... 109 Block Faxes .................................................................................... 109 Help ................................................................................................................. 109 System Settings .............................................................................................. 110 Device information .......................................................................... 110 Paper handling ............................................................................... 111 Print quality ..................................................................................... 111 Paper types .................................................................................... 111 System setup .................................................................................. 112 ENWW vii

Service ............................................................................................ 112 Device polling ................................................................................. 112 Print Settings ................................................................................................... 112 Printing ........................................................................................... 112 PCL 5e ............................................................................................ 113 PostScript ....................................................................................... 113 Network Settings ............................................................................................. 113 Internal print quality test pages ........................................................................................ 114 Print a cleaning page ...................................................................................... 114 Configuration page .......................................................................................... 114 Print quality troubleshooting tools .................................................................................... 115 Repetitive defect ruler ..................................................................................... 115 Control panel menus ........................................................................................................ 115 Setup menu ..................................................................................................... 115 Quick Forms menu ......................................................................... 116 Reports menu ................................................................................. 116 Fax Setup ....................................................................................... 117 System Setup menu ....................................................................... 119 Service menu .................................................................................. 121 Network Setup menu ...................................................................... 122 Function-specific menus ................................................................................. 122 Copy ............................................................................................... 123 Fax .................................................................................................. 124 Interpret control panel messages .................................................................................... 126 Control panel message types .......................................................................... 126 Control panel messages ................................................................................. 126 Paper feeds incorrectly or becomes jammed ................................................................................... 143 The product does not pick up paper ................................................................................ 143 The product picks up multiple sheets of paper ................................................................ 143 Prevent paper jams .......................................................................................................... 143 Clear jams ........................................................................................................................ 144 Jam locations .................................................................................................. 144 Clear jams from the document feeder ............................................................. 145 Clear jams from the input trays ....................................................................... 146 Clear jams from inside the product ................................................................. 148 Clear jams from the output areas .................................................................... 150 Clear jams from the duplexer .......................................................................... 151 Improve print quality ......................................................................................................................... 154 Select a paper type .......................................................................................................... 154 Use paper that meets HP specifications .......................................................................... 154 Print a cleaning page ....................................................................................................... 155 Check the print cartridge .................................................................................................. 155 Print the Supplies Status page ........................................................................ 156 Inspect the print cartridge for damage ............................................................ 157 viii ENWW

HP LaserJet Pro M1530 MFP Series Service manual

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