HP LASERJET 1100 PRINTER USER Manual.

LaserJet 1100 HP User Guide

HP LaserJet 1100 Printer User Guide _________________

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A. © Copyright Hewlett- Packard Company 1998 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4224-90926 First Edition: October, 1998 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Trademark Credits Adobe is a trademark of Adobe Systems Incorporated. CompuServe is a U.S. trademark of CompuServe, Inc. Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency.

EN Contents i Contents 1 Getting to know the printer Printer features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Print with excellent quality . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Create professional documents . . . . . . . . . . . . . . . . . . . . . . . .2 Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Printer paper input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Printer paper guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Printer paper output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Printer door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . .8 Loading paper into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Specific types. . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Turning the power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Voltage conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Accessing printer properties (driver) and help. . . . . . . . . . . . . . . .11 Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printer online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Printing a self-test page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 2 Printing media Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Printing envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Printing letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

ii Contents EN 3 Printing tasks Printing with manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Printing on both sides of the paper (manual duplexing) . . . . . . . .23 Manual duplex using the paper output bin (standard) . . . . . .24 Manual duplex (special) heavy-media, card stock . . . . . . . . .25 Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Accessing the watermark feature . . . . . . . . . . . . . . . . . . . . . .26 Printing multiple pages on a single sheet of paper (N-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Accessing the multiple pages per sheet feature . . . . . . . . . . .27 Printing booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Changing print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Print using EconoMode (save toner) . . . . . . . . . . . . . . . . . . . . . . .31 4 Managing the toner cartridge HP toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 HP policy on non-HP toner cartridges . . . . . . . . . . . . . . . . . .34 Toner cartridge storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . .34 Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Redistributing toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Changing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 5 Troubleshooting the printer Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Pages did not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Pages printed; however . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Printer light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Error messages on screen . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Printed page is different than what appeared on screen . . . .44 Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Correcting print defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Cleaning the toner cartridge area . . . . . . . . . . . . . . . . . . . . . .52 Cleaning the printer paper path . . . . . . . . . . . . . . . . . . . . . . .53 Clearing printer paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Paper jam: removing torn pieces of paper . . . . . . . . . . . . . . .57 Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

EN iii 6 Service and support Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Obtaining hardware service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . . .65 Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 HP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Customer Support and product repair assistance (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 European Customer Support Center . . . . . . . . . . . . . . . . . . .68 Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Obtaining software utilities and electronic information . . . . . .72 HP direct ordering for accessories or supplies . . . . . . . . . . . .73 HP Support Assistant compact disc . . . . . . . . . . . . . . . . . . . .73 HP service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Worldwide sales and service offices . . . . . . . . . . . . . . . . . . . . . . .75 Appendix A Printer specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Environmental Product Stewardship Program . . . . . . . . . . . . . . .83 Protecting the Environment . . . . . . . . . . . . . . . . . . . . . . . . . .83 Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . .88 Appendix B Paper specifications Printer paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Supported paper sizes (printer) . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . . .95 Appendix C Memory (DIMMs) Installing DIMMs (memory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Test DIMM installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100 Removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

iv Contents EN Appendix D Warranty and licensing Hewlett-Packard software license agreement . . . . . . . . . . . . . . .104 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . .106 Limited warranty for toner cartridge life . . . . . . . . . . . . . . . . . . . .108 Appendix E Accessories and ordering information Index

EN 1 1 Getting to know the printer This chapter provides information on the following topics: ● Printer features and benefits ● Printer components ● Choosing paper and other media ● Loading paper into the printer ● Turning the power off ● Voltage conversions ● Accessing printer properties (driver) and help ● Printing a self-test page Note For installation instructions, see the “HP LaserJet Quick Reference Guide” that came with your printer.

2 Chapter 1 Getting to know the printer EN Printer features and benefits Congratulations on the purchase of your new printer. You can . . . Print with excellent quality ● Print at 600 dots per inch (dpi) with Resolution Enhancement technology (REt). Save money ● Use EconoMode to save toner. ● Print on both sides of the paper to save paper (manual duplexing). ● Print multiple pages on a single sheet of paper to save paper (N-up printing). Create professional documents ● Protect your documents by using Watermarks such as “confidential.” ● Print Booklets. This feature enables you to easily print the pages required to create cards or books. Once printed, all you have to do is fold and staple the pages. ● Print the first page on different paper/media than the following pages.

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