EPSON Stylus Photo R1800/R2400 Color Inkjet Printer SEIJ04015 SERVICE MANUAL Download Service Manual And Resetter Printer at http://printer1.blogspot.com

Notice: All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The contents of this manual are subject to change without notice. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them. The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof. EPSON is a registered trademark of SEIKO EPSON CORPORATION. General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2005 SEIKO EPSON CORPORATION. I&I CS/Quality Management & PL Department

PRECAUTIONS Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment. DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings. WARNING Signals a precaution which, if ignored, could result in damage to equipment. The precautionary measures itemized below should always be observed when performing repair/maintenance procedures. DANGER 1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. 2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. 3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS. WARNING 1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. 3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. 4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. 5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

About This Manual This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page. Manual Configuration This manual consists of six chapters and Appendix. CHAPTER 1.PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product. CHAPTER 2.OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product. CHAPTER 3.TROUBLESHOOTING Describes the step-by-step procedures for the troubleshooting. CHAPTER 4.DISASSEMBLY / ASSEMBLY Describes the step-by-step procedures for disassembling and assembling the product. CHAPTER 5.ADJUSTMENT Provides Epson-approved methods for adjustment. CHAPTER 6.MAINTENANCE Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product. APPENDIX Provides the following additional information for reference: • Connector pin assignments • Exploded diagram & Parts List • Electric circuit boards components layout • Electrical circuit boards schematics Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages. Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality. Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment. May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action. Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life. Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

Revision Status Revision Date of Issue Description A January 21, 2005 First Release B March 31, 2005 Revised Contents 8. Stylus Photo R2400 (p198) • Stylus Photo specific information is added. 5.2.5.1 Printing Calibration Chart by Users (p165) • Descriptions of the procedure are added. 5.2.5.2 Writing of Color ID by Users (p169) • A caution is deleted. Color Correction Value Entry Procedure (p170) • Supported OS and ports are added. Calibration Chart Print Procedure for Users (p166) • Descriptions of the procedure are added.

EPSON Stylus Photo R1800/R2400 Revision B 6 CONTENTS Chapter 1 Product Description 1.1 Overview.................................................................................................. 9 1.2 PG Setting ............................................................................................. 10 1.3 Functions .............................................................................................. 11 1.3.1 Control Panel ................................................................................ 11 1.3.2 Switches ........................................................................................ 11 1.3.3 Indicators ....................................................................................... 11 1.3.4 Switch Functions ........................................................................... 11 1.3.5 Indicator Display in Normal Mode ................................................. 12 1.3.6 Error Status ................................................................................... 13 1.4 Casing Specifications .......................................................................... 14 1.5 Accessories .......................................................................................... 14 Chapter 2 Operating Principles 2.1 Overview................................................................................................ 16 2.2 Printer Mechanism ............................................................................... 16 2.2.1 Carriage Mechanism ..................................................................... 17 2.2.2 Printhead Specifications ................................................................ 20 2.2.3 Paper Feeding Mechanism ........................................................... 20 2.2.4 Paper Feeding Mechanism ........................................................... 25 2.2.5 Ink System Mechanism ................................................................. 26 2.2.6 Ink Sequence ................................................................................ 28 2.2.7 Power-On Sequence ..................................................................... 30 2.3 Electrical Circuit Operating Principles ............................................... 31 2.3.1 Power Supply Circuit Operating Principle ..................................... 32 2.3.2 C589 MAIN Circuit Operating Principle ......................................... 33 Chapter 3 Troubleshooting 3.1 Overview................................................................................................ 36 3.1.1 Troubleshooting according to Panel Messages ............................ 36 3.1.2 Troubleshooting based on Observed Faults ................................. 59 Chapter 4 Disassembly And Assembly 4.1 Overview ............................................................................................... 69 4.1.1 Precautions ................................................................................... 69 4.1.2 Tools ............................................................................................. 70 4.1.3 Screws .......................................................................................... 71 4.1.4 Work Completion Checklist ........................................................... 72 4.2 Disassembly ......................................................................................... 73 4.2.1 Removing the Housings ................................................................ 74 4.2.2 Waste Ink Pad ............................................................................... 80 4.2.3 Front Paper Guide Pad ................................................................. 82 4.2.4 ASF Assy ...................................................................................... 83 4.2.5 Removing the Boards ................................................................... 87 4.2.6 Disassembling the Printer Mechanism .......................................... 89 4.2.7 Removing the Motors .................................................................. 122 4.2.8 Removing the Sensors ................................................................ 124 Chapter 5 Adjustment 5.1 Adjustment Items and Overview ....................................................... 129 5.1.1 Servicing Adjustment Item List .................................................... 129 5.1.2 Replacement Part-Based Adjustment Priorities .......................... 133 5.1.3 Required Adjustment Tools ......................................................... 136 5.2 Adjustment .......................................................................................... 137 5.2.1 PF Belt Tension Adjustment ....................................................... 137 5.2.2 PG Adjustment ............................................................................ 139 5.2.3 PF Roller Shaft Center Support Position Adjustment ................. 143 5.2.4 Colorimetric Calibration ............................................................... 147 5.2.5 Colorimetric Calibration by Users ............................................... 165 Chapter 6 Maintenance 6.1 Overview ............................................................................................. 173 6.1.1 ROM Replacement ..................................................................... 173 6.1.2 Cleaning ...................................................................................... 173 6.1.3 Service Maintenance .................................................................. 174

EPSON Stylus Photo R1800/R2400 Revision B 7 6.1.4 Lubrication ................................................................................... 175 Chapter 7 Appendix 7.1 Connector Summary .......................................................................... 182 7.1.1 Connectors and Pin Layouts ....................................................... 182 7.2 Exploded Diagram .............................................................................. 183 7.3 Parts List for EPSON Stylus Photo R1800 ....................................... 190 7.4 Circuit Diagram................................................................................... 192 Chapter 8 Stylus Photo R2400 8.1 Overview.............................................................................................. 199 8.1.1 Overview ..................................................................................... 199 8.1.2 Indicator Display in Normal Mode ............................................... 200 8.1.3 Error Status ................................................................................. 201 8.2 Casing Specifications ........................................................................ 202 8.3 Accessories ........................................................................................ 202 8.3.1 Printhead Specifications .............................................................. 203 8.3.2 Ink Sequence .............................................................................. 203 8.4 Overview.............................................................................................. 204 8.4.1 Troubleshooting according to Panel Messages .......................... 204 8.5 Parts List for EPSON Stylus Photo R2400 ....................................... 227

CHAPTER 1 PRODUCT DESCRIPTION

EPSON Stylus Photo R1800/R2400 Revision B Product Description Overview 9 1.1 Overview The Stylus Photo R1800 is a photo printer designed for a wide range of users from individual users to commercial users. As a successor to the Stylus Photo 2100/2200, this consumer middle high model is capable of CD-R/DVD-R printing and roll paper cutter functions. This product has the following features. FEATURES High color print quality 5760 (H) x 1440 (V) dpi printing (Max resolution) 8 color printing (PPI Black, Photo Black, Cyan, Magenta, Yellow, Red, Violet, Clear) Pigment Ink supported Separate Ink Cartridge for each color Built-in 2 I/F USB 2.0 (HS compatibility) IEEE 1394 Windows/Macintosh exclusive Roll Paper Support Printable area expand (Bottom margin reduce) Card printing support CD-R printing support Figure 1-1. Product Appearance

EPSON Stylus Photo R1800/R2400 Revision B Product Description PG Setting 10 1.2 PG Setting As this printer uses an Auto PG (APG), an appropriate PG position is set according to the used paper type. The following table indicates the PG positions, the main applications of each position, and the relationships between the two sensors used with the APG. Table 1-1. Application PG Position PG (– –) PG (–) PG (Typ) PG (+) PG (++) Release Printing • PGPP • A3 • A4 • Exclusive paper • Plain paper • Photo Album paper • Photo Matte paper A3 fine • PG (-) rub avoidance • Envelope • PG (Typ) rub avoidance • CD-R • Photo stand paper – Non-printing – – • Standby position after power-on (For bottom stacker) • At power-off • The Ink Mark Sensor operates. (Auto Bi-D, Detection of dot missing) – • Initialization at power- on • Cleaning (wiping) • Replace the Ink Cartridge • Waiting for CD-R/ Board paper to be fed • Paper jam removal PG value 1.15mm 1.3mm 1.7mm 2.1mm 4.5mm – Sensor PG (– –) PG (–) PG (Typ) PG (+) PG (++) Release APG Sensor 1 OFF OFF OFF OFF OFF OFF APG Sensor 2 ON ON ON ON OFF OFF