Epson Stylus CX6300 CX6400 CX6500 CX6600 Service Manual & Repair Guide

EPSON Stylus CX6300/CX6400/CX6500/CX6600 Scanner ⋅ Printer ⋅ Copier SEOT03004 SERVICE MANUAL Image

Notice All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical, photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The contents of this manual are subject to change without notice. All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being informed of them. The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof. EPSON is a registered trademark of SEIKO EPSON CORPORATION. General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2003 SEIKO EPSON CORPORATION. I&I CS Quality Promotion Dept. (Printer Technical Support Grp.) Imaging & Information Products Div.

PRECAUTIONS Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment. DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by DANGER Headings. WARNING Signals a precaution which, if ignored, could result in damage to equipment. The precautionary measures itemized below should always be observed when performing repair/maintenance procedures. DANGER 1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES. 2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK. 3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS. 4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES. WARNING 1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN. 2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE. 3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS. 4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS. 5. DO NOT REPLACE IMPERFECTLY FUNCTIONING COMPONENTS WITH COMPONENTS WHICH ARE NOT MANUFACTURED BY EPSON. IF SECOND SOURCE IC OR OTHER COMPONENTS WHICH HAVE NOT BEEN APPROVED ARE USED, THEY COULD CAUSE DAMAGE TO THE EPSON PRODUCT, OR COULD VOID THE WARRANTY OFFERED BY EPSON.

About This Manual This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page. Manual Configuration This manual consists of six chapters and Appendix. CHAPTER 1. PRODUCT DESCRIPTIONS Provides a general overview and specifications of the product. CHAPTER 2. OPERATING PRINCIPLES Describes the theory of electrical and mechanical operations of the product. CHAPTER 3. TROUBLESHOOTING Describes the step-by-step procedures for the troubleshooting. CHAPTER 4. DISASSEMBLY / ASSEMBLY Describes the step-by-step procedures for disassembling and assembling the product. CHAPTER 5. ADJUSTMENT Provides Epson-approved methods for adjustment. CHAPTER 6. MAINTENANCE Provides preventive maintenance procedures and the lists of Epson-approved lubricants and adhesives required for servicing the product. APPENDIX Provides the following additional information for reference: • Electric circuit boards components layout • Electrical circuit boards schematics • Exploded diagram & Parts List Symbols Used in this Manual Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages. Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality. Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment. May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action. Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life. Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected. A D J U S T M E N T R E Q U I R E D C A U T I O N C H E C K P O I N T W A R N I N G

Revision Status Revision Issued Date Description A September 20, 2003 First Release B December 19, 2003 Chapter 4 Disassembly and Assembly • Disassembly procedure for Scanner Unit is reviewed. 4.2.2 Scanner Unit Removal (p.43) 4.4.1 Scanner Housing Removal (p.48) 4.4.2 HP Sensor (p.49) 4.4.3 CIS Unit (p.50) 4.4.4 Drive Unit (p.51) Chapter 5 Adjustment • Adjustment program is added and whole description of Chapter 5 is reviewed. Chapter 6 Maintenance • 6.3.2 Scanner Lubrication Point (p.98) added Chapter 7 Appendix • 7.3 Exploded Diagrams (p.113) added • 7.4 ASP List (p.123) added C April 8,2004 Add the description about CX6500 & CX6600

CONTENTS Chapter 1 PRODUCT DESCRIPTION 1.1 Overview ............................................................................................................ 10 1.1.1 Features ...................................................................................................... 10 1.1.2 Defference bewteen CX6300/CX6400 and CX6500/CX6600 .................. 11 1.2 Common ............................................................................................................ 12 1.2.1 Electrical specifications ............................................................................. 12 1.2.2 Interface ..................................................................................................... 12 1.2.3 Safety, EMC .............................................................................................. 12 1.2.4 Environmental condition ........................................................................... 12 1.2.5 Reliability .................................................................................................. 13 1.2.6 Acoustic noise ............................................................................................ 13 1.2.7 Physical specification ................................................................................ 13 1.3 Ink Cartridges ................................................................................................... 13 Chapter 2 OPERATING PRINCIPLES 2.1 Overview ............................................................................................................ 15 2.2 Printer Unit ....................................................................................................... 15 2.2.1 Printer Unit Mechanism ............................................................................. 15 2.2.1.1 Printerhead Specification .................................................................. 16 2.2.1.2 Carriage Motor Specification ............................................................ 16 2.2.1.3 Paper Feeding Motor Specification ................................................... 16 2.2.1.4 PW Detector Specification ................................................................ 16 2.2.1.5 Paper Loading Mechanism ................................................................ 17 2.2.1.6 Ink System Mechanism ..................................................................... 18 2.2.2 Scanner Unit Mechanism ........................................................................... 18 2.2.2.1 Scanner Motor Specification ............................................................. 18 2.2.3 Electrical Circuitry ..................................................................................... 19 2.2.4 C545 Main Board ...................................................................................... 20 2.2.4.1 Features ............................................................................................. 20 Chapter 3 TROUBLESHOOTING 3.1 Overview ............................................................................................................ 22 3.1.1 Specified Tools .......................................................................................... 22 3.1.2 Preliminary Checks .................................................................................... 22 3.2 Trouble shooting by unit level ......................................................................... 23 3.2.1 Power is on but Printer / Scanner does not operate at all. ......................... 24 3.2.2 Operation Panel abnormality ..................................................................... 25 3.2.3 Paper feeding is not normally implemented .............................................. 25 3.2.4 Error is detected ......................................................................................... 26 3.2.5 Trouble related to Print .............................................................................. 26 3.3 Trouble Shooting related to Printer ............................................................... 27 3.4 Trouble Shooting related to Scanner .............................................................. 33 3.5 I/F Concerned Troubleshooting ...................................................................... 35 3.6 Motor and Sensor trouble Shooting ................................................................ 36 Chapter 4 DISASSEMBLY AND ASSEMBLY 4.1 Overview ............................................................................................................ 38 4.1.1 Precautions ................................................................................................. 38 4.1.2 Specified Tools .......................................................................................... 39 4.1.3 Service Dispatch Standard ......................................................................... 39 4.1.4 Procedure for CX6300/CX6400/CX6500/CX6600 Disassembly ............. 41 4.2 Major Unit Removal ........................................................................................ 42 4.2.1 Panel Unit Removal ................................................................................... 42 4.2.2 Scanner Unit Removal ............................................................................... 43 4.2.3 Middle Housing Removal .......................................................................... 44 4.2.4 Printer Unit Removal ................................................................................. 45 4.3 Panel Unit Disassembly and Assembly ........................................................... 46 4.4 Scanner Unit Disassembly and Assembly ...................................................... 47 4.4.1 Scanner Housing Removal ........................................................................ 48 4.4.2 HP Sensor .................................................................................................. 49 4.4.3 CIS Unit ..................................................................................................... 50 4.4.4 Drive Unit .................................................................................................. 51

4.5 Printer Unit Disassembly and Assembly ........................................................ 52 4.5.1 Printhead .................................................................................................... 53 4.5.2 Linear Scale ............................................................................................... 54 4.5.3 CR Motor ................................................................................................... 55 4.5.4 Carriage Unit ............................................................................................. 56 4.5.5 Pump Unit .................................................................................................. 58 4.5.6 Power Unit ................................................................................................. 59 4.5.7 PF Encoder ................................................................................................. 60 4.5.8 PF Motor .................................................................................................... 60 4.5.9 ASF Unit Removal .................................................................................... 61 4.5.10 ASF Unit Disassembly ............................................................................ 62 4.5.11 PE Sensor/ PE Lever ................................................................................ 64 4.5.12 Paper Eject Frame Unit ............................................................................ 65 4.5.13 Front Paper Guide .................................................................................... 65 4.5.14 Paper Eject Rooler Unit ........................................................................... 66 4.5.15 Upper Paper Guide .................................................................................. 67 4.5.16 Lower Paper Guide .................................................................................. 67 4.5.17 PF Roller Unit .......................................................................................... 68 4.6 Other Parts Disassembly and Assembly ......................................................... 69 4.6.1 Damper ASSY ........................................................................................... 69 4.6.2 Stacker ....................................................................................................... 70 4.6.3 Main Board (C545 MAIN) ........................................................................ 71 4.6.4 Waste Ink Pads .......................................................................................... 72 Chapter 5 ADJUSTMENT 5.1 Overview ............................................................................................................ 74 5.1.1 Adjustment Items ....................................................................................... 74 5.1.2 List of Adjustment Items by Unit/Part ....................................................... 76 5.2 Mechanical Part Adjustment ........................................................................... 77 5.2.1 PG Adjustment ........................................................................................... 77 5.2.2 PF Belt Tension Adjustment ...................................................................... 79 5.3 Adjustments by Adjustment Program ............................................................ 80 5.3.1 Overview .................................................................................................... 80 5.3.1.1 Installing the Adjustment Program .................................................... 80 5.3.1.2 Starting the Adjustment Program ...................................................... 80 5.3.2 Adjustment ................................................................................................. 81 5.3.2.1 Market Setting (EEPROM initialization) .......................................... 81 5.3.2.2 USB ID Input ..................................................................................... 82 5.3.2.3 Head ID Input .................................................................................... 83 5.3.2.4 Head Angular Adjustment ................................................................. 83 5.3.2.5 Bi-D Adjustment ............................................................................... 84 5.3.2.6 PF Adjustment ................................................................................... 85 5.3.2.7 PW Sensor Adjustment ..................................................................... 86 5.3.2.8 First Dot Adjustment ......................................................................... 87 5.3.2.9 CR Motor Drive Dispersion Sequence .............................................. 88 5.3.3 Maintenance ............................................................................................... 89 5.3.3.1 Head cleaning .................................................................................... 89 5.3.3.2 Ink charge .......................................................................................... 89 5.3.3.3 Waste ink pad counter ....................................................................... 90 5.3.3.4 EEPROM data copy .......................................................................... 91 5.3.4 Check Pattern ............................................................................................. 92 5.3.4.1 A4 plain paper print ........................................................................... 92 5.3.4.2 A4 photo quality paper print ............................................................. 92 5.3.4.3 Nozzle check pattern print ................................................................. 92 5.3.5 Appendix ................................................................................................... 93 5.3.5.1 Save all EEPROM data ..................................................................... 93 5.4 Uploading Firmware ........................................................................................ 94 5.4.1 Firmware Program File .............................................................................. 94 5.4.2 Firmware updating steps ............................................................................ 94 5.4.3 Update error ............................................................................................... 94 Chapter 6 MAINTENANCE 6.1 Overview ............................................................................................................ 96 6.1.1 Printer Unit Service Maintenance .............................................................. 96 6.2 Cleaning ............................................................................................................. 97 6.3 Lubrication ........................................................................................................ 98 6.3.1 Specified Grease ........................................................................................ 98 6.3.2 Scanner Lubrication Point ......................................................................... 98 6.3.3 Printer Lubrication Point ........................................................................... 99 Chapter 7 APPENDIX 7.1 Connector Connections .................................................................................. 105 7.1.1 Connector Arrangement .......................................................................... 105 7.2 Circuit Figure ................................................................................................. 106 7.3 Exploded Diagrams ........................................................................................ 113

7.4 ASP List ........................................................................................................... 123

CHAPTER 1 PRODUCT DESCRIPTION

EPSON Stylus CX6300/CX6400/CX6500/CX6600 Revision C PRODUCT DESCRIPTION Overview 10 1.1 Overview This section explains overall specifications of the CX6300/CX6400/CX6500/CX6600 model of SPC (Scanner/Printer/Copier). 1.1.1 Features CX6300/CX6400/CX6500/CX6600 have the following features. Printer function The Printer function produces laser sharp quality and faster output on plain paper. DuraBrite ink creates. 1440 (H) x 720 (V) dpi printing (Max resolution) Separated ink cartridge for each color Printable from PC and memory card Built-in auto document feeder holds 150 cut-sheets (90g/m 2 ) Print head nozzle configuration Monochrome : 180 nozzles Color : 59 nozzles x 3 (Cyan, Magenta and Yellow) Scanner function It allows read data to be transferred to PC or memory card, and has the following features: 1200 x 2400 dpi scanning (Optical resolution) 16 bit-in, 8 bit-out Standalone Copier function By use of the latest 4 color printer engine, high quality copying of photos is offered not just with special-purpose paper but also with regular paper. The printer also has the following characteristics. Equipped with card reader CX6300/CX6400/CX6500/CX6600 is equipped with memory card slot on the front. Allows digital camera memory data to be printed without PC (order sheet print, print for each sheet, range specification, etc.). Allows scan data to be saved in memory card. Usable as card reader (when connecting to PC). Supports the following various memory cards: • CF Card / Microdrive • MemoryStick / MagicGate Memory Stick Memory Stick Duo*/ Memory Stick Pro • SD Card / miniSD Card* • MultiMediaCard / RS-Multi Memory Card* • SmartMedia / xD-Picture Card Note “*”: An adapter is required. C H E C K P O I N T This model has no interchangeability with the CX-5100/5200 that is its previous model with regard to ink cartridge. See “Ink Cartridges” (p.13) Table1-1. Type of Copy Margin Feature Standard Copy 3mm Usual copy Borderless Printing No Margin Full page copy with no margin Fit to Page Printing 1.5mm Copy with top, bottom, right and left margins each being 1.5mm Double-Sided Printing – Prints multiple same documents on one page with each size same as original one(4, 9, 16). Poster Printing – Copies one image in enlargement or division for poster size (only for Letter size). Pages Per Sheet Printing – Reduces 2 pages (4 pages) in size of document and copies them on one page.

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Epson Stylus CX6300 CX6400 CX6500 CX6600 Service Manual & Repair Guide

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