Apple MacBook Air 13 inch Late 2010 Service Manual & Repair Technician Guide

 Apple Technician Guide MacBook Air (13-inch, Late 2010) 2010-11-15

 Apple Inc. © 2010 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every eﬀort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Inﬁnite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, MacBook, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.

MacBook Air (13-inch, Late 2010) Contents About This Guide Manual Updates 9 15 November 2010 9 12 November 2010 9 5 November 2010 9 24 October 2010 10 Feedback 11 Basics Overview 13 Battery Safety Precautions 14 Handling and Storage 15 Personal Protection 16 Evaluating Battery Damage 17 Serial Number Locations 18 Transferring the Serial Number 19 Troubleshooting General Troubleshooting 21 Update System Software & Firmware 21 Troubleshooting Theory 21 Hardware vs. Software 21 Temperature Concerns 21 Functional Overview 22 Block Diagram 23 Liquid Contact Indicators 24 Common Reset Procedures 26 Sleep Status Tips 27 Apple Service Diagnostic (ASD) 28 Mac Resource Inspector (MRI) 28 LCD Display Pixel Anomalies 31 Symptom Charts 32

Startup and Power 32 No Power / Dead Unit 32 Won’t Start Up 36 Intermittent Shutdown 38 No Video/Bad Video 42 Battery Isn’t Recognized or Won’t Charge 44 Kernel Panic/System Crashes 46 Battery Run Time Too Short 49 Won’t Run on Power Adapter Alone 50 Power Adapter Issue 51 Battery Leaking or Swollen 52 Display 54 Blank / No Video, Unit Has Power 54 Backlight Issue / No Backlight 55 Noise / Unstable Flickering 56 Display Anomalies 57 Defective Camera / Built-in iSight Not Operating Correctly 61 Cosmetic Defects 62 Uncategorized Symptom 63 Mass Storage 64 Solid State Drive (SSD) Read/Write Issue 64 Solid State Drive (SSD) Not Recognized/Not Mounting 65 USB Optical Drive Read/Write Data Error 67 USB Optical Drive Not Recognized/Mount 68 SD Card Will Not Insert Into Slot 69 SD Card Not Recognized By System 70 Uncategorized Symptom 71 Communications 72 USB Ethernet Issue 72 AirPort/Bluetooth: Defective Wireless Devices 73 No/Poor Wireless Signal 75 AirPort Card: Kernel Panic 76 Wireless Performance Issue / Slow Connection 77 Bluetooth Wireless Input Device Loses Connection 78 Bluetooth Wireless Input Device Doesn’t Pair 80 Uncategorized Symptom 81 Input/Output Devices 82 USB Port Does Not Recognize Devices 82 Built-in Keyboard Does Not Work Properly 83 Keyboard: Speciﬁc Keys Don’t Work 84 Built-in Keyboard Is Not Recognized 87 Built-in Trackpad Does Not Track Properly 88 Built-in Speaker Has No Audio 89 Internal Speaker Has Distorted Sound 90 External Display Port Has No Audio 91

Internal Microphone Has No Audio 93 External Microphone Has No Audio 95 No Audio from Any Source 97 Uncategorized Symptom 99 Mechanical/Enclosure 100 Noise / Hum / Vibration 100 Burnt Smell / Odor 102 Power Button Stuck 103 System Runs Hot 104 Mechanical/Physical Damage 105 Uncategorized Symptom 105 Sensors 106 Thermal Monitoring Errors 106 Electrical Monitoring Errors 110 Take Apart General Information 113 Connector Types on Logic Board 113 Tools 116 Reassembly Steps 117 Note About Images in This Guide 117 Screw Sizes 117 Bottom Case 118 Removal 119 Replacement 122 Battery 123 Removal 124 Replacement 128 Evaluating Battery Damage 129 Packing the Battery 131 Right Speaker 134 Removal 135 Replacement 136 Left Speaker 137 Removal 138 Replacement 139 Solid State Drive (SSD) Card 140 Removal 141 Reinstalling Software that Came with the Computer 143

AirPort/Bluetooth Card 144 Removal 145 I/O Flex Cable 147 Fan 149 Removal 150 Replacement 151 Microphone 152 Removal 153 Replacement 154 Input/Output (I/O) Board 155 Removal 156 Replacement 157 Input Device (IPD) Flex Cable 158 Heatsink Thermal Module 160 Removal 161 Replacement 163 Logic Board 167 Removal 168 Replacement 172 Trackpad 177 Removal 178 Replacement 182 Display Module 189 Removal 190 Replacement 194 Display Clutch Cover 197 Removal 198 Replacement 199 Top Case with Keyboard 201 Removal 202 Replacement 203 Views Exploded View 209 Screw Location Diagrams 210 Bottom Case 210

Battery 211 Logic Board 211 Speakers, I/O Board, Display Module, Heatsink, SSD Card, AirPort/Bluetooth Card, Trackpad 212 External Views 213 Front View 213 Port View 214 Screw Chart 215

MacBook Air (13-inch, Late 2010) Basics — Manual Updates 9 2010-12-07 Manual Updates 15 November 2010 Troubleshooting • General Troubleshooting/ Apple Service Diagnostic (ASD)/ Mac Resource Inspector (MRI): Emphasized text: Not all thermal sensors are on the logic board. Some are on the battery, I/O board, or trackpad. Without fully testing a system, do not assume the logic board requires replacement. • Symptom Charts/ Startup and Power/ Won’t Start Up: Added step 5 to Quick Check and revised steps 3-4 • Symptom Charts/ Mass Storage/ Solid State Drive (SSD) Not Recognized/Not Mounting: Added step 3 to Quick Check Take Apart • Battery: Updated Tools image • Top Case: Revised steps about installing trackpad in new top case 12 November 2010 Take Apart • Bottom Case: Updated (8) bottom case screws with part number to 922-9685 Views • Screw Location Diagrams: Updated (8) bottom case drawing with part number 922-9685 • Screw Chart: Updated (8) bottom case screws with part number 922-9685 5 November 2010 Troubleshooting • Symptom Charts/ Startup and Power/ No Video/Bad Video: Updated steps 9 and 10; added steps 11-13 • Symptom Charts/ Display/ Built-in iSight Not Operating Correctly: Added step 3 to Quick Check; revised Deep Dive steps 3-7 • Symptom Charts/ Mechanical /Enclosure: Deleted Thermal Monitoring Errors topic (it is now located in the Troubleshooting/ Sensors chapter) • Symptom Charts/ Input/Output Devices: Revised symptom chart “Built-In Speaker Has No Audio; added the following symptom charts —External Display Port Has No Audio, External Microphone Has No Audio, Internal Microphone Has No Audio, No Audio from Any Source Take Apart • Battery: Added important statement to Packing the Battery; added link to HT3378: Air Shipment Regulations for Lithium-Based Batteries.

MacBook Air (13-inch, Late 2010) Basics — Manual Updates 10 2010-12-07 • Bottom Case: Updated image for Pentalobe driver • Solid-State Drive (SSD) Card: Replaced the section “Reinstalling Software that Came with the Computer” • Logic Board: Revised replacement steps 1-3. • Top Case: Added steps about removing mylar strip from new trackpad before completing installation; added steps about folding down trackpad cable 24 October 2010 Basics • Overview: Updated link to CP1226: Safely Handling Lithium Ion and Lithium Polymer Batteries Views • Exploded View: Updated logic board descriptions. Apple Technician Guide introduced 20 October 2010

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Apple MacBook Air 13 inch Late 2010 Service Manual & Repair Technician Guide

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