Apple Mac Pro Early 2009 ServiceRepair Manual

 Apple Technician Guide Mac Pro (Early 2009) Updated: 2009-08-06

 Apple Inc. © 2009 Apple Inc. All rights reserved. Under the copyright laws, this document may not be copied, in whole or in part, without the written consent of Apple. Every eﬀort has been made to ensure that the information in this document is accurate. Apple is not responsible for printing or clerical errors. Apple 1 Inﬁnite Loop Cupertino, CA 95014-2084 USA + 1 408 996 1010 www.apple.com Apple, the Apple logo, Mac, and Macintosh are trademarks of Apple Inc., registered in the U.S. and other countries.

Mac Pro (Early 2009) Contents About This Guide Manual Updates 8 Feedback 9 Basics Overview 11 How to Identify Quad-Core and 8-Core Processor Configurations 1 2 Serial Number Location 1 3 Troubleshooting General Troubleshooting 1 5 Update System Software 15 Troubleshooting Theory 15 Emerging Issues 15 Hardware vs. Software 15 Mac Pro Firmware Updates 1 6 Memory Configuration 1 7 Memory Diagnostic LEDs 1 9 PCIe/Graphics Cards 2 1 Functional Overview 22 Block Diagram 24 Common Reset Procedures 25 Power-On Self Test: RAM and Processor Verification 27 Minimum Configuration Testing 28 Symptom Charts Overview 31 Startup and Power Issues 34 No Power/Dead Unit 34 Intermittent Shutdown 37 Memory Issues/Kernel Panic and Freezes 40 No Video 45 Power, but No Boot 48 Noise/Hum/Vibration 49

Burnt Smell/Odor 5 1 Uncategorized Symptom 52 Communications 53 Ethernet Port/Device Issue 53 AirPort/Bluetooth: Defective Wireless Devices 55 No/Poor Wireless Signal 57 Wireless Input Device Loses Connection 59 AirPort Card: Kernel Panic 6 1 Wireless Performance Issue / Slow Connection 63 Wireless Input Device Doesn’t Pair 65 Uncategorized Symptom 66 Mass Storage 67 Hard Drive Read/Write Issue 67 Hard Drive Not Recognized/Not Mounting 69 Hard Drive Noisy 7 1 Optical Drive Won’t Accept/Reject Media 72 Optical Drive Read/Write Data Error 74 Optical Drive Not Recognized/Not Mounting 76 Optical Drive Noisy 78 Optical Drive Not Performing to Specs 8 1 Uncategorized Symptom 82 Input/Output Devices 83 USB Port Does Not Recognize Known Devices 83 FireWire Port Does Not Recognize Known Good Devices 84 No Audio from Internal Speaker 86 Distorted Audio from Internal Speaker 87 Front Headphone Jack Has No Audio 89 Line-In Jack Has No Input 90 Line-In Jack Has Distorted Input 92 Rear Line-Out Jack Has No Audio 93 Optical Digital Audio In Has No Input 95 Optical Digital Audio Out Has No Output 97 Uncategorized Symptom 98 Mechanical Issues: Thermals and Enclosure 99 Computer Runs Slow with Fast/Failed Fans 99 Power Button Stuck 10 1 Internal Cables and Connectors Defective 103 Mechanical/Physical Damage 104 Uncategorized Symptom 104

Take Apart General Information 106 Orientation 106 Tools 106 Parts Requiring Enclosure Replacement 106 How to Identify Quad-Core and 8-Core Processor Conﬁgurations 106 Icon Legend 107 Note on Illustrations 107 Opening the Computer 108 Hard Drive 110 Removal 11 1 Reassembly 11 1 Formatting a New Drive 11 2 Optical Drive Carrier and Optical Drive 113 Removal 114 Reassembly 115 Processor Tray 116 Memory DIMMs 11 8 Memory Conﬁguration 119 Removal 12 1 PCI Express/Graphics Card 122 Power Supply 129 AirPort Extreme Card 133 Bluetooth Card 135 Battery 137 Removal 138 Reassembly 138 PCIe Fan 139 Removal 140 Reassembly 140 Mac Pro RAID Card and Battery 141 Removal 142 Reassembly 143 Processor Cage 145 Processor Cage Fans, Front and Rear 148

Speaker Assembly 150 Processor Heatsinks, 8 Core 152 Removal 153 Reassembly 154 Processor Heatsink, Quad Core 158 Removal 159 Reassembly 159 Processor, 8 Core 163 Removal 164 Reassembly 165 Processor, Quad Core 168 Removal 169 Reassembly 17 1 Processor Board, 8 Core 17 4 Processor Board, Quad Core 176 Processor Tray Support Plate 178 Front-Panel-Board-to-Backplane-Board Cable 180 Backplane Board 182 Front Panel Board 186 Power Button 188 Optical Drive Cable Harness 190 Views Exploded View #1 193 Exploded View #2 194 External Views 195 Front View 195 Rear View #1 196 Screw Matrix 197

Mac Pro (Early 2009) About This Guide — Manual Updates 8 2009-08-06 Manual Updates Update 6 August 2009 Troubleshooting: Revised art for Minimum Conﬁguration Testing • Take Apart: Bluetooth Card: Changed tool to jewleler’s #0 Phillips screwdriver • Update 1 July 2009 Take Apart: General Information: In Tools section, added Apple part number 922-7122 to long-handled, • magnetized 3 mm ﬂathead hex screwdriver Backplane Board: Updated screws from 9 to 10 • Apple Technician Guide Introduced 03 March 2009

Mac Pro (Early 2009) About This Guide — Feedback 9 2009-08-06 Feedback We want your feedback to help improve this and future Technician Guides! Please email any comments to: smfeedback3@apple.com

Apple Mac Pro Early 2009 ServiceRepair Manual

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