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Maintenance
ID.4 2021 ➤
ID.5 2021 ➤
ID.4 - NA 2023 ➤
Edition 03.2023
Service
Service Department. Technical Information
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Maintenance
Heading
1. Engine/motor list
2. Service work
3. General information
4. Descriptions of work
5. Glossary
6. ---Change history---
Technical information should always be available to the foremen and mechanics, because their
careful and constant adherence to the instructions is essential to ensure vehicle road-worthiness
and safety. In addition, the normal basic safety precautions for working on motor vehicles must, as
a matter of course, be observed.
Service
All rights reserved.
No reproduction without prior agreement from publisher.
Copyright © 2023 Volkswagen AG, Wolfsburg D4D807C4A35
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Contents
1 Engine/motor list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
2 Service work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.1 Information on fixed service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2.2 Service tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.1 General warnings for working on high-voltage system . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.2 Raising vehicle with lifting platform or trolley jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.3 Entries in service schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.4 Adverse operating conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.5 Vehicle data sticker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.6 Connecting vehicle diagnostic tester . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.7 Countries with hot climate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.8 Motor code and motor number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.9 Countries with high levels of dust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.10 Type plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Descriptions of work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
4.1 Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rubber mounting:
inspecting for damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
4.2 Privacy notice sticker: attaching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.3 Automatic headlight control and static cornering light: checking function . . . . . . . . . . . . . . 21
4.4 Battery (12V): checking battery terminal clamps for secure seating . . . . . . . . . . . . . . . . . . 22
4.5 Battery (12V): checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.6 Status of battery (12V): reading - sending diagnosis protocol via online connection . . . . . . 24
4.7 Front passenger front airbag: checking key switch and “ON/OFF function” . . . . . . . . . . . . 24
4.8 Tyres: checking condition, wear pattern, tyre pressure and tread depth . . . . . . . . . . . . . . 25
4.9 Brake system: changing brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
4.10 Brake system and shock absorbers: inspecting for leaks and damage . . . . . . . . . . . . . . . . 38
4.11 Brake fluid level: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
4.12 Front brake discs and rear drum brake pads: checking thickness of pads and condition of
discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4.13 Electric windows: checking positioning (open and close functions) . . . . . . . . . . . . . . . . . . 43
4.14 Fault memory of all systems: reading with vehicle diagnostic tester, correcting possible
faults according to repair guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.15 Boots: inspecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.16 Interior filter: cleaning housing and renewing filter element . . . . . . . . . . . . . . . . . . . . . . . . 45
4.17 High-voltage battery: checking charge level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.18 Maintenance of high-voltage battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
4.19 High-voltage battery: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.20 High voltage components and high-voltage cables: inspecting for damage and correct
routing and securing of lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
4.21 Infotainment system: install digital manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.22 Interior and exterior body: inspecting for corrosion with doors and flaps open . . . . . . . . . . 48
4.23 Cooling system: checking anti-freeze protection and coolant level . . . . . . . . . . . . . . . . . . 49
4.24 Air conditioning system with heat pump: renewing refrigerant R744 (CO2) . . . . . . . . . . . . 51
4.25 Charging cable bag: securing in luggage compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.26 Motor and components in motor compartment: inspecting for leaks and damage (from
above and below) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.27 Motor compartment cover (noise insulation) “bottom”: removing and installing . . . . . . . . . . 53
4.28 Road test: performing (driving behaviour, noises, air conditioner etc.) . . . . . . . . . . . . . . . . 53
4.29 Wheel securing bolts: tighten to specified torque . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4.30 Tyre Pressure Loss Indicator: calibrating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
4.31 Tyre repair set: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
4.32 Window wash/wipe system and headlight washer system: checking function . . . . . . . . . . 56
4.33 Headlight adjustment: checking LED headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
Contents i
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4.34 Headlight adjustment: checking matrix LED headlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
4.35 Service work for vehicle handover: carrying out with vehicle diagnostic tester . . . . . . . . . . 67
4.36 Service interval display: Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.37 Track rods: checking clearance, attachment and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.38 Transportation devices: removing blocking pieces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
4.39 Clock and date: set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4.40 Underbody: inspecting for damage to underbody sealant, underbody panels, routing of
lines, plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.41 Warning stickers: checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
6 ---Change history--- . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
ii Contents
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1 Engine/motor list
(VIGG001778; Edition 03.2023)
ID.4 /
ID.4 – NA /
ID.5
Electric drive motor ⇒ page 1
Note
To ease the search for an engine/a motor, the engine/motor
codes are listed in alphabetical order.
Electric drive motor – ID.4 / ID.4 – NA / ID.5
Engines/
motors:
⇒ Electric motor Electric motor Electric motor Electric motor Electric motor
Engine/motor code EBJA EBJC EBRA ECUA EDDA
Power max. kW 150 150 80 80 80
Torque Nm 310 310 162 134 134
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
1. Engine/motor list 1
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2 Service work
Information reference fixed service ⇒ page 2
Service tables ⇒ page 3
2.1 Information on fixed service
Service identification ⇒ page 2
Fixed service ⇒ page 2
Service interval display ⇒ page 2
2.1.1 Service identification
– Referring to vehicle data sticker ⇒ page 10 , check if vehi‐
cle is equipped with following PR numbers:
The PR number is decisive for the service intervals. ⇒ page 3
Vehicle ID with PR number
Model year PR number Service
2021 ► VI0, VI5, VI6, VI7, VI8 Fixed service
2.1.2 Fixed service
For vehicles with a fixed service, fixed services are calculated.
This means that the mileage or time values are already set by
Volkswagen. For normal operating conditions achieving these
service intervals is technically assured.
Therefore the service intervals are fixed.
For vehicles supplied with PR number “VI0”, “VI5”, “VI6”, “VI7”
or “VI8”, the fixed service applies.
Therefore, these vehicles have a fixed service interval display
⇒ page 2 and for maintenance the fixed service intervals
(rigid service intervals) apply. These vehicles are fitted with the
following components:
♦ Fixed service interval display in dash panel insert
♦ Brake pad wear indicator (if fitted)
2.1.3 Service interval display
Fixed service interval display (only vehicles with a fixed service)
⇒ page 2
Service type for service due ⇒ page 3
Service initial warning ⇒ page 3
Retrieving service information from Infotainment system ⇒ page
3
Service interval display: resetting ⇒ page 68
Fixed service interval display (only vehicles with a fixed service)
Calculation of service intervals:
♦ The service interval for vehicles with a fixed service is calcu‐
lated in fixed service intervals. This means that the mileage
or time values have been previously determined and speci‐
fied by Volkswagen.
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
2 2. Service work
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♦ For normal operating conditions achieving these service in‐
tervals is technically assured.
Service type for service due
♦ On vehicles with text messages on dash panel insert, the
message “Service now” and a “spanner symbol” are dis‐
played.
The service information disappears after a few seconds or if the
motor is on.
Service initial warning
If a service is due, “Service initial warning” appears on dash
panel insert display when ignition is switched on.
♦ On vehicles with text messages on dash panel insert display
the following appears: “Service in --- km or --- days”.
The service information disappears after a few seconds or if the
motor is on.
♦ The service initial warning is displayed 20 days before the
next service is due.
♦ The remaining distance displayed is always rounded to the
nearest 100 km or the remaining time rounded to full days.
Retrieving service information from Infotainment system
The current service information can be requested at any time
with the ignition switched on, the engine turned off and the
vehicle at a standstill.
– Switch on ignition.
– Switch on infotainment system.
– Press Vehicle function button.
– Select menu option Status .
– Press Service function button.
The service information is displayed in Infotainment system.
2.2 Service tables
A new maintenance concept has been introduced with the ID.4 /
ID.5. Compared with the previous concept, the main features
are as follows:
Note
♦ Deviating scopes of service no longer include extended ad‐
ditional inspections. These must now also be carried out
within the scope of every inspection.
♦ Deviating service intervals: inspection is now always due
after the same interval, meaning e.g. for PR-number VI6:
every 2 years.
♦ Individual intervals of the additional work have been adapted
to the new inspection interval.
2.2.1 Delivery inspection
Scope of work
Diagnostic work
– Transportation mode: switch off.
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
2. Service work 3
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Scope of work
– Status of 12V battery: read.
• Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation
mode.
– 12V battery: check using -VAS 6161-.
• Only applicable to vehicles without battery data module.
– Service interval display: reset.
– Event memories of all systems: read.
Vehicle interior
– Front passenger airbag: check key switch and ON/OFF function.
– Vehicle interior: check for cleanliness.
– All switches, electrical consumers, sockets, gauges and other control elements: check function.
– Window regulators: initialise (activate)
– Time and date: set.
– Two safety hammers: install according to installation instructions.
• Applies only to the Netherlands.
– High-voltage battery: check charge level (recommendation: approx. 80 % when handing over to custom‐
er)
• Applies only to BEV and PHEV
Vehicle exterior
– Vehicle exterior: check for cleanliness.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
Underside of vehicle
– Vehicle underside (underbody): inspect for damage.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside: inspect for leaks and damage.
Tyres
– Tyre pressure: check.
Motor compartment
– 12V battery: check battery clamp for firm seating.
– Coolant level: check.
– Brake fluid level: check that it is at maximum.
– Brake fluid: renew, if vehicle is older than 12 months.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
Concluding work
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Keys: check number, operation and cleanliness.
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Road test vehicle.
– Charging cable: check that cable is present and check its condition.
• Applies only to BEV and PHEV
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
4 2. Service work
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Scope of work
– Charging cable bag: securing in luggage compartment
• Applies only to ID.4 with subwoofer in luggage compartment recess.
2.2.2 Scopes of service
Note
♦ The scopes of service work are generally applicable and dif‐
fer according to vehicle model and equipment level. There is
no relation between individual vehicles and identified vehicle
identification numbers.
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Inspection Scope of work
Vehicle in‐
terior
X – Interior lights: check function of headliner, luggage compartment and glove compartment
lights.
X – Horn: check function.
X – Charging cable: check that cable is present and check its condition.
• Applies only to BEV and PHEV
X – High-voltage battery: check charge level, charge as necessary.
• Applies only to BEV
Vehicle ex‐
terior
X – Headlight washer system: check function.
X – Front lighting: check function.
X – Static cornering light (cornering light): check function.
X – Automatic headlight control: check function.
X – Rear lighting: check function.
X – Windscreen wash/wipe system: check function and spray jet settings and adjust if neces‐
sary; check for damage.
X – Wiper blades: move blades to service position and check for damage; check park position.
X – Interior and exterior of body: inspect for corrosion.
X – Windscreen: visual check for damage
X – High-voltage charging sockets in radiator grille or in tank cap: inspect for soiling and
damage.
• Applies only to BEV
Underside
of vehicle
X – Motor and components in motor compartment: inspect for leaks and damage (from below).
X – Gearbox, final drive and drive shaft boots: inspect for leaks and damage.
X – Brakes, front and rear: check thickness of pads/linings and condition of brake discs.
X – Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rubber mountings:
perform visual inspection for damage.
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
2. Service work 5
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Inspection Scope of work
X – Track rods: check clearance, attachment and boots.
X – Brake system and shock absorbers: inspect for leaks and damage.
X – Underbody: inspect for damage to undercoating, underbody cladding, routing of lines,
plugs.
X – Front and rear coil springs and rubber buffers: inspect for damage.
X – Warning stickers: check that they are present.
• Applies only to BEV
X – Removable towing bracket: check.
• If part of equipment
Tyres
X – Tyre pressure: check.
X – Tyre mobility set: check for damage and use.
X – Tyres: check condition and wear pattern of tyre; enter tread depth.
Motor com‐
partment
X – Battery and, if fitted, second battery: check with battery tester.
X – Engine and components in engine compartment: inspect for leaks and damage (from
above).
X – Brake fluid level (dependent upon brake pad/lining wear): check.
X – Cooling system: check anti-freeze protection and coolant level.
X – High-voltage components and high-voltage cables: inspect for damage and correct routing
and securing of lines.
• Applies only to BEV
Concluding
work
X – Service interval display: Reset
X – Headlight adjustment: check and adjust as necessary.
X – Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
X – Road test vehicle.
X – High-voltage battery: charge.
• Applies only to BEV
2.2.3 Service intervals
Scope of work Climate and traffic conditions usu‐
al for passenger vehicles
Adverse operating conditions
Inspection --- VI0
every 20,000 km or 1 year
1)
--- VI5
every 10,000 km or 1 year
1)
--- VI7
every 10,000 mi or 1 year
1)
--- VI8
every 15,000 km or 1 year
1)
ID.4 2021 ➤, ID.5 2021 ➤, ID.4 - NA 2023 ➤
Maintenance - Edition 03.2023
6 2. Service work
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2021 Volkswagen ID.4 Download Service & Repair Manual
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