
Last Modified: 9-1-2022 6.11:8.1.0 Doc ID: RM000000UYV08YX
Model Year Start: 2011 Model: Highlander HV Prod Date Range: [08/2010 - ]
Title: INTRODUCTION: HOW TO USE THIS MANUAL: GENERAL INFORMATION; 2011 MY Highlander HV [08/2010 - ]
GENERAL INFORMATION
1. GENERAL DESCRIPTION
(a) This manual is written in accordance with SAE J2008.
(b) Repair operations can be separated mainly into the following 3 processes:
(1) Diagnosis
(2) Removing / Installing, Replacing, Disassembling / Reassembling, Checking and Adjusting
(3) Final Inspection
(c) The following procedures are omitted from this manual. However, these procedures must be performed.
(1) Use a jack or lift to perform operations.
(2) Clean all removed parts.
(3) Perform a visual check before and after performing any work.
2. INDEX
(a) An alphabetical INDEX section is provided at the end of the manual as a reference to help you find the item to be repaired.
3. PREPARATION
(a) Use of Special Service Tools (SST) and Special Service Materials (SSM) may be required, depending on the repair
procedure. Be sure to use SST and SSM when they are required and follow the working procedure properly. A list of SST
and SSM is in the "Preparation" section of this manual.
4. REPAIR PROCEDURES
(a) A component illustration is placed under the title where necessary.
(b) Non-reusable parts, grease application areas, precoated parts and torque specifications are noted in the component
illustrations.
The following illustration is an example.
(c) Torque specifications, grease application areas and non-reusable parts are emphasized in the procedures.
HINT:

There are cases where such information can only be explained by using an illustration. In these cases, torque, oil and other
information are described in the illustration.
(d) Only items with key points are described in the text. What to do and other details are explained using illustrations next to
the text. Both the text and illustrations are accompanied by standard values and notices.
Illustration What to do and where to do it
Task heading What work will be performed
Explanation text
How to perform the task
Also has information such as specifications and warnings, which are written in boldface text
(e) Illustrations of similar vehicle models are sometimes used. In these cases, minor details may be different from the actual
vehicle.
(f) Procedures are presented in a step-by-step format.
5. SERVICE SPECIFICATIONS
(a) SPECIFICATIONS are presented in boldface text throughout the manual. The specifications are also found in the "Service
Specifications" section for reference.
6. TERM DEFINITIONS
CAUTION Possibility of injury to you or other people.
NOTICE Possibility of damage to components being repaired.
HINT Provides additional information to help you perform repairs.
7. INTERNATIONAL SYSTEM OF UNITS
(a) The units used in this manual comply with the International System of Units (SI UNIT) standard. Other units from the
metric system and the English systems are also provided.
Example:
Torque:
30 N·m {310 kgf·cm, 22ft·lbf}

Last Modified: 9-1-2022 6.11:8.1.0 Doc ID: RM000000UYW0AMX
Model Year Start: 2011 Model: Highlander HV Prod Date Range: [08/2010 - ]
Title: INTRODUCTION: IDENTIFICATION INFORMATION: VEHICLE IDENTIFICATION AND SERIAL NUMBERS; 2011 MY
Highlander HV [08/2010 - ]
VEHICLE IDENTIFICATION AND SERIAL NUMBERS
1. VEHICLE IDENTIFICATION NUMBER
(a) The vehicle identification number is stamped on the vehicle body and on the
certification label, as shown in the illustration.
A:
Vehicle Identification Number
B:
Certification Label
2. ENGINE SERIAL NUMBER AND TRANSAXLE CODE
(a) The engine serial number is stamped on the cylinder block of the engine as
shown in the illustration.
A:
2GR-FXE Engine Serial Number

(b) The transaxle code is stamped on the case as shown in the illustration.
A:
P313 Transaxle Code
B:
Q211 Transaxle Code

Last Modified: 9-1-2022 6.11:8.1.0 Doc ID: RM000000UYX0ARX
Model Year Start: 2011 Model: Highlander HV Prod Date Range: [08/2010 - ]
Title: INTRODUCTION: REPAIR INSTRUCTION: PRECAUTION; 2011 MY Highlander HV [08/2010 - ]
PRECAUTION
1. BASIC REPAIR HINT
(a) HINTS ON OPERATIONS
1 Attire
Always wear a clean uniform.
Hat and safety shoes must be worn.
2 Vehicle protection Prepare a grille cover, fender cover, seat cover and floor mat before starting an operation.
3 Safety procedure
When working with 2 or more persons, be sure to check the safety of one another.
When working with the engine running, make sure to provide ventilation for exhaust
fumes in the workshop.
If working on high temperature, high pressure, rotating, moving, or vibrating parts,
wear appropriate safety equipment and take extra care not to injure yourself or
others.
When jacking up the vehicle, be sure to support the specified location with a safety
stand.
When lifting up the vehicle, use appropriate safety equipment.
4
Preparation of tools and
measuring equipment
Before starting an operation, prepare a tool stand, SST, measuring equipment, oil, and any
replacement parts required.
5 Removal and installation,
disassembly and
assembly operations
Diagnose with a thorough understanding of proper procedures and of the reported
problem.
Before removing any parts, check the general condition of the assembly and for
deformation and damage.

If the procedure is complicated, take notes. For example, note the total number of
electrical connections, bolts, or hoses removed. Add matchmarks to ensure
reassembly of components in the original positions. Temporarily mark hoses and their
fittings if needed.
Clean and wash the removed parts if necessary and assemble them after a thorough
check.
6 Removed parts
Place the removed parts in a separate box to avoid mixing them up with new parts or
contaminating the new parts.
For non-reusable parts such as gaskets, O-rings, and self-locking nuts, replace them
with new ones as instructed in this manual.
Retain the removed parts for customer inspection, if requested.
7*
Checks to perform after
work is finished
Make sure that removed and installed parts (oil filler cap, level dipstick, floor mat,
etc.) are properly installed/tightened.
Make sure that none of the cloths or tools that were used have been left in the engine
compartment or within the vehicle.
Check that there are no oil leaks.
CAUTION:
*:Be sure to perform these checks properly, not performing these checks properly after finishing work can lead to serious
accident or injury.
(b) JACKING UP AND SUPPORTING VEHICLE
(1) Care must be taken when jacking up and supporting the vehicle. Be sure to lift and support the vehicle at the proper
locations.
(c) PRECOATED PARTS
(1) Precoated parts are bolts and nuts that are coated with a seal lock adhesive
at the factory.
(2) If a precoated part is retightened, loosened or moved in any way, it must be
recoated with the specified adhesive.
(3) When reusing a precoated part, clean off the old adhesive and dry the part
with compressed air. Then apply new seal lock adhesive appropriately to
that part.
(4) Some seal lock agents harden slowly. You may have to wait for the seal lock
adhesive to harden.
(d) GASKETS
(1) When necessary, use a sealer on gaskets to prevent leaks.
(e) BOLTS, NUTS AND SCREWS
(1) Carefully follow all the specifications for tightening torques. Always use a torque wrench.
(f) FUSES

(1) When inspecting a fuse, check that the wire of the fuse is not broken.
(2) If the wire of a fuse is broken, confirm that there are no shorts in its circuit.
(3) When a fuse is replaced, a fuse with the same amperage rating must be used.
ILLUSTRATION SYMBOL PART NAME ABBREVIATION
FUSE FUSE
MEDIUM CURRENT FUSE M-FUSE
HIGH CURRENT FUSE H-FUSE
FUSIBLE LINK FL
CIRCUIT BREAKER CB
(g) CLIPS
(1) The removal and installation methods of typical clips used for vehicle body parts are shown in the table below.
HINT:
If clips are damaged during a procedure, always replace the damaged clips with new ones.
SHAPE (EXAMPLE) REMOVAL/INSTALLATION
Remove clips with clip remover or pliers.

SHAPE (EXAMPLE) REMOVAL/INSTALLATION
Remove fasteners with clip remover or screwdriver.
Remove clips with wide scraper to prevent panel damage.
Remove clips by pushing center pin through and prying out shell.
Remove clips by unscrewing the center pin and prying out the shell.
Remove clips by prying out the pin and then prying out the shell.
(h) CLAWS
(1) The removal and installation methods of typical claws used for vehicle body parts are shown in the table below.

HINT:
If claws are damaged during a procedure, always replace the cap or cover that has damaged claws with a new one.
SHAPE (EXAMPLE) ILLUSTRATION PROCEDURES
1. Using a screwdriver, disengage the claws and
remove the cap or cover.
1. Using a screwdriver, disengage the claws and
remove the cap or cover.
1. Using a screwdriver, detach the claws and
remove the cap or cover.
(i) HINGES, GUIDES, CLAMPS, PINS, AND ETC.
(1) The removal and installation methods of typical hinges, guides, clamps, and pins used for vehicle body parts are shown
in the table below.
HINT:
If clamps are damaged during a procedure, always replace the cap or cover that has damaged clamps with a new one.
SHAPE (EXAMPLE) REMOVAL/INSTALLATION

SHAPE (EXAMPLE) REMOVAL/INSTALLATION
(j) REMOVAL AND INSTALLATION OF VACUUM HOSES
(1) To disconnect a vacuum hose, pull and twist from the end of the hose. Do
not pull from the middle of the hose as this may damage the hose.
(2) When disconnecting vacuum hoses, use tags to identify where they should
be reconnected.
(3) After completing any hose related repairs, double check that the vacuum hoses are properly connected. The label
under the hood shows the proper layout.
(4) When using a vacuum gauge, never force the hose onto a connector that is too large. If a hose has been stretched, air
may leak. Use a step-down adapter if necessary.
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Description
The Toyota Highlander HV Service & Repair Manual provides comprehensive technical information for both professional mechanics and DIYers. This manual covers a wide range of topics related to the maintenance, repair, and troubleshooting of your Toyota Highlander HV, including:
- Troubleshooting procedures for various systems and components
- Step-by-step repair instructions for mechanical and electrical systems
- Specifications and diagrams for parts and assemblies
- Maintenance schedules and guidelines for regular upkeep
This manual is designed to be an essential resource for anyone who wants to understand and work on their Toyota Highlander HV, providing detailed information to ensure safe and effective operation, maintenance, and repair.