Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor Company Caribbean Inc. P.O. Box 11957, Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: prcac@ford.com In Caribbean, Central America, Israel and Sub-Saharan Africa, contact: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17 th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: menacac@ford.com GENERAL OWNER’ S INFORMATION 2 Scheduled Maintenance
Table of Contents General Owner’s Information ..........................1 General Maintenance Information .....................5–6 Owner Checks and Services ...........................7 Quality Care Maintenance .........................8–12 Normal Schedule Trucks, Fullsize Vans & SUVs .........15–29 Normal Schedule Cars & Minivans ..................30–42 Special Operating Conditions ......................43–44 Exceptions ....................................45–46 Premium Gold Coolant Change Record ..................47 FIND Y OUR WAY Scheduled Maintenance 3 General Owner’s Information Quality Care Maintenance Normal Schedule Trucks, Fullsize Vans & SUVs Normal Schedule Cars & Minivans Special Operating Conditions & Exceptions
Today’s vehicles are more sophisticated than ever and need to be properly maintained to help ensure they operate at the highest level. FIND Y OUR WAY 4 Scheduled Maintenance
Get the most from your vehicle with routine maintenance. Routine maintenance is the best way to help ensure you get the performance, dependability, long life and resale value you expect from your vehicle. This is exactly why we’ve put together the Scheduled Maintenance Guide. Basically, it outlines what you need to do to your vehicle and when. The focus is on maintaining your vehicle while it’s running great, which goes a long way toward preventing major repairs and expenses later. Here are a few suggestions to help you get started on the road to routine maintenance: --Familiarize yourself with your vehicle by going through your Owner’s Guide --Take a few minutes to review this handy Scheduled Maintenance Guide --Make it a habit to use this guide to record scheduled maintenance --Consider Quality Care Auto Service at your Ford, Lincoln and Mercury Dealership for all your vehicle’s needs Protect your warranty! Routine maintenance is not only the best way to help keep your vehicle running great, it’s also the best way to protect your warranty. While maintenance and repair services may be performed by you or by any automotive service provider you choose, it is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford Engineering specifications. Failure to perform scheduled maintenance specified in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. We can’t stress enough how important it is to keep records of all maintenance. This guide will help you do just that. While Ford Motor Company will not deny a warranty claim simply because there is no documentation, damage or failures due to a lack of proper maintenance or neglect are not covered under warranty. Keeping maintenance records is easy with the Scheduled Maintenance Guide. It’s important to document the maintenance of your vehicle. Every time you bring your vehicle in for scheduled maintenance, be sure to present this guide and certify the work. Also record the date of service, mileage at the time of service, and attach your receipt. Not only will this make record keeping easy, but also should your vehicle ever require warranty coverage, you will have all the documentation to show you’ve properly maintained it. GENERAL MAINTENANCE INFORMATION Scheduled Maintenance 5 General Owner’s Information General Owner’s Information
Determine which maintenance schedule to follow. It’s important to follow the maintenance schedule that most closely mirrors your driving habits and the conditions under which you drive. For this reason, the Scheduled Maintenance Guide is divided into two basic maintenance schedules: the ‘‘Normal Schedule’’ (further segmented into ‘‘Trucks, Fullsize Vans & SUVs’’ and ‘‘Cars & Minivans’’) and ‘‘Special Operating Conditions.’’ Determining which maintenance schedule is right for you is easy. For the most part, do you drive your Ford, Lincoln or Mercury vehicle under typical, everyday conditions? If so, follow the ‘‘Normal Schedule Trucks, Fullsize Vans & SUVs,’’ or ‘‘Normal Schedule Cars & Minivans.’’ Special Operating Conditions: If you feel you may not operate your vehicle under normal / everyday day conditions, but primarily under the special operating conditions outlined below, you will need to increase the frequency of some maintenance operations. • Towing or carrying heavy loads • Extensive idling and/or driving at low-speeds for long distances • Driving in dusty conditions • Off-road operation • Use of E85 fuel 50% of the time or greater (flex fuel vehicles only) Important: For further details and information regarding these special operating conditions see page 43. Exceptions There are some exceptions to all schedules for specific vehicles and special applications, outlined below. You will find further information under Exceptions on page 45 • Engine oil and Premium Gold coolant - time and mileage based interval • Natural Gas and Propane Vehicles - fuel tank inspection intervals • Class A Motorhome - change the brake fluid and automatic transmission fluid • Normal vehicle axle - maintenance and lubrication • Police and Taxi vehicle axles - maintenance and lubrication Last of all, if you’re unsure about which maintenance schedule to follow, ask your Ford, Lincoln or Mercury Dealership, or visit our website at www.ford.com, then go to the service pick. GENERAL MAINTENANCE INFORMATION 6 Scheduled Maintenance General Owner’s Information
It is recommended that the following basic maintenance checks and inspections be performed at the designated time intervals. See owner’s guide for more information. Check Every Month for All Vehicles: ❑ Check function of all interior and exterior lights. ❑ Check tires for wear and proper air pressure. ❑ Check air pressure in spare tire. ❑ Check engine oil fluid level. ❑ Check windshield washer solvent fluid level. Check Every Six Months for All Vehicles: ❑ Check lap/shoulder belts and seat latches for wear and function. ❑ Check that externally mounted spare tire is tight (see Owner’s Guide). ❑ Check power steering fluid level. ❑ Check washer spray, wiper operation, and clean all wiper blades (replace blades as necessary). ❑ Check parking brake for proper operation. ❑ Check and lubricate all hinges, latches, door check straps (see dealer) and outside locks. ❑ Check and lubricate upper and lower sliding door tracks, if equipped. ❑ Check and clean sliding door contact switches, if equipped. ❑ Check and lubricate door rubber weatherstrips. ❑ Check and clean body and door drain holes. ❑ Check safety warning lamps (brake, ABS, air bag, safety belt) for operation. ❑ Check cooling system fluid level and coolant strength. ❑ Check battery connections and clean if necessary. ❑ Check clutch fluid level, if equipped. Check at 5,000 Miles: ❑ Adjust clutch by lifting pedal. (manual transmission Mustang only – see Owner’s Guide) OWNER CHECKS AND SERVICES Scheduled Maintenance 7 General Owner’s Information General Owner’s Information
When planning your maintenance services, consider Quality Care Auto Service at your Ford, Lincoln, and Mercury dealership for all your vehicle’s needs. Get the most from your service and maintenance visits with Quality Care Auto Service. There are a lot of reasons why Quality Care Auto Service at your Ford, Lincoln or Mercury Dealership is a great way to help keep your vehicle running great. Convenience To make Quality Care Auto Service even more convenient, in many cases, you’ll find extended evening hours and Saturday hours. How’s that for quality service? Factory-trained Technicians Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored training to help them become the experts on the operation of your vehicle. Many participate in Ford-sponsored training to become certified. Ask your dealer about the training and certification their technicians have received. Genuine Ford and Motorcraft Replacement Parts Ford and Lincoln Mercury dealerships stock Ford and Motorcraft branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Maintenance parts installed at your Ford or Lincoln Mercury dealership carry a nationwide, 12 months, 12,000 mile parts and labor limited warranty. Your dealer can give you details. Value Shopping for Your Vehicle’s Maintenance Needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services. With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your Ford and Lincoln Mercury dealers can offer. QUALITY CARE MAINTENANCE 8 Scheduled Maintenance Quality Care Maintenance
When parts on your vehicle need replacing, you should not settle for anything that does not meet Ford Motor Company’s specifications. Motorcraft and Genuine Ford branded parts meet these specifications. You can find them at your Ford, Lincoln and Mercury Dealership. Look for the following brands as one way to ensure the parts you are putting on your vehicle meet the maintenance requirements. QUALITY CARE MAINTENANCE Scheduled Maintenance 9 Quality Care Maintenance Quality Care Maintenance
Tires Tire maintenance and replacement selection when necessary are critical to your vehicle’s performance and helping keep you and your passengers safe. Make sure all tires and wheels are of the same size, type, tread design, brand and load-carrying capacity, because they can affect the safety and performance of your vehicle. When you need to replace your tires, consider visiting your Ford or Lincoln-Mercury dealership for name-brand tires and people who know your vehicle. Batteries The technicians at your Ford and Lincoln Mercury dealership can determine the health of your vehicle’s battery during any service visit. The Motorcraft Tested Tough Max Series with its long-life design outlasted the competitive long-life batteries by up to 200%. That’s one reason why we stand behind this battery with a national 3 year, free-replacement and prorated-cost thereafter up to 100 months with unlimited mileage. Should your battery need to be replaced, consider any one of the batteries that bear the Motorcraft name. QUALITY CARE MAINTENANCE 10 Scheduled Maintenance Quality Care Maintenance
The 1999-2004 Ford Mustang OEM Service & Repair Manual is a comprehensive guide for maintaining and repairing Ford Mustang models from 1999 to 2004. Developed by Ford experts, this manual is designed to assist both professional mechanics and DIY enthusiasts in servicing these iconic vehicles.
This manual covers key systems including mechanical, electrical, and bodywork. It features step-by-step instructions, detailed diagrams, component locations, maintenance schedules, wiring diagrams, and parts identification. Whether you are performing routine maintenance or major repairs, this manual provides the technical details needed for optimal service procedures.
Key features of this manual:
Step-by-step instructions for all repair and service procedures
Detailed diagrams, illustrations, and photographs
Component locations, specifications, and troubleshooting guides
Maintenance schedules and recommended procedures
Wiring diagrams and electrical system information
Exploded views and parts identification
Models covered in this manual:
Ford Mustang 1999
Ford Mustang 2000
Ford Mustang 2001
Ford Mustang 2002
Ford Mustang 2003
Ford Mustang 2004
This manual is an invaluable resource for keeping your Ford Mustang in top condition and ensuring that repair and service procedures are carried out with precision and confidence.