Today’s vehicles are more sophisticated than ever and need to be properly maintained to help ensure they operate at the highest level. Additional Information Available on the Web To learn more about the importance of routine and dealer performed maintenance on your vehicle, please visit the Ford Customer Service website. You’ll also find important warranty information, customer assistance, technical expertise, frequently asked questions and much more. The website location is: www.genuineservice.com then go to the service pick at the site. FIND Y OUR WAY 2 Scheduled Maintenance
Table of Contents General Owner’s Information ..........................1 General Maintenance Information .....................4–6 Owner Checks and Services ...........................7 Keep It Genuine ................................8–11 Normal Schedule Trucks, Fullsize Vans & SUVs .........14–28 Class A Motorhome, E-Series, Escape, Expedition, Explorer, Explorer Sport Trac, F-150, F-250/350/450/550, Mariner, Mark LT, Mountaineer, Navigator and Ranger Normal Schedule Cars & Minivans ..................29–41 Crown Victoria, Five Hundred, Focus, Freestar, Freestyle, Fusion, Grand Marquis, LS, Milan, Montego, Monterey, Mustang, Taurus, Thunderbird, Town Car and Zephyr Special Operating Conditions ......................42–45 Exceptions ....................................46–47 Motorcraft Premium Gold Engine Coolant Change Record .....48 FIND Y OUR WAY Scheduled Maintenance 3 General Owner’s Information Keep It Genuine Normal Schedule Trucks, Fullsize Vans & SUVs Normal Schedule Cars & Minivans Special Operating Conditions & Exceptions
Get the most from your vehicle with routine maintenance. Routine maintenance is the best way to help ensure you get the performance, dependability, long life and resale value you expect from your vehicle. This is exactly why we’ve put together the Scheduled Maintenance Guide; basically, it outlines what service your vehicle may require and when. The focus is on maintaining your vehicle while it’s running great, which goes a long way toward preventing major repairs and expenses later. Here are a few suggestions to help you get started on the road to routine maintenance: --Familiarize yourself with your vehicle by going through your Owner’s Guide --Take a few minutes to review this handy Scheduled Maintenance Guide --Make it a habit to use this guide to record scheduled maintenance --Consider your Ford and Lincoln Mercury Dealership for all your vehicle’s needs Protect your warranty! Routine maintenance is not only the best way to help keep your vehicle running great, it’s also the best way to protect your warranty. While maintenance and repair services may be performed by you or by any automotive service provider you choose, it is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford Engineering specifications. Failure to perform scheduled maintenance specified in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. We can’t stress enough how important it is to keep records of all maintenance. This guide will help you do just that. While Ford Motor Company will not deny a warranty claim simply because there is no documentation, damage or failures due to a lack of proper maintenance or neglect are not covered under warranty. Keeping maintenance records is easy with the Scheduled Maintenance Guide. It’s important to document the maintenance of your vehicle. Every time you bring your vehicle in for scheduled maintenance, be sure to present this guide and certify the work. Also record the date of service, mileage at the time of service, and attach your receipt. Not only will this make record keeping easy, but also should your vehicle ever require warranty coverage, you will have all the documentation to show you’ve properly maintained it. Maintenance Interval Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the Scheduled Maintenance Guide. GENERAL MAINTENANCE INFORMATION 4 Scheduled Maintenance General Owner’s Information
Determine which maintenance schedule to follow. It’s important to follow the maintenance schedule that most closely mirrors your driving habits and the conditions under which you drive. For this reason, the Scheduled Maintenance Guide is divided into two basic maintenance schedules: the ‘‘Normal Schedule’’ (further segmented into ‘‘Trucks, Fullsize Vans & SUVs’’ and ‘‘Cars & Minivans’’) and ‘‘Special Operating Conditions.’’ Determining which maintenance schedule is right for you is easy. For the most part, do you drive your Ford, Lincoln or Mercury vehicle under typical, everyday conditions? If so, follow the ‘‘Normal Schedule Trucks, Fullsize Vans & SUVs,’’ or ‘‘Normal Schedule Cars & Minivans.’’ Special Operating Conditions: If you feel you may not operate your vehicle under normal / everyday conditions, but primarily under the special operating conditions outlined below, you will need to increase the frequency of some maintenance operations. • Towing a trailer or carrying heavy loads • Extensive idling and/or driving at low-speeds for long distances • Driving in dusty conditions • Off-road operation • Use of E85 fuel 50% of the time or greater (flex fuel vehicles only) Important: For further details and information regarding these Special Operating Conditions see page 42. Exceptions There are some exceptions to all schedules for specific vehicles and special applications, outlined below. You will find further information under Exceptions on page 46 • Engine oil and Motorcraft Premium Gold Engine Coolant - time and mileage based interval • Class A Motorhome - change the brake fluid and automatic transmission fluid • Rear axle maintenance and lubrication Last of all, if you’re unsure about which maintenance schedule to follow, ask your Ford and Lincoln Mercury Dealership, or visit our website, www.genuineservice.com, then go to the service pick. Oils, Fluids and Flushing In many cases, fluid discoloration is a normal operating characteristic of the chemical compound and may not necessarily demonstrate that a fluid needs to be changed. Oils and Fluids identified in the Owner’s Maintenance Guide should be changed at the specified interval or in conjunction with a repair. Flushing is a viable way to change fluid for many vehicle sub-systems during scheduled maintenance and should only be done using the same fluid required to finish the maintenance procedure, or a Ford approved flushing chemical. GENERAL MAINTENANCE INFORMATION Scheduled Maintenance 5 General Owner’s Information General Owner’s Information
Chemicals and Additives Non-Ford approved chemicals or additives are not required for factory recommended maintenance. In fact, Ford Motor Company recommends against the use of such additive products unless specifically recommended by Ford for a particular application. Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer develops these systems using different specifications and performance features. That’s why it’s important to rely on your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle. When planning your maintenance services, consider your Ford or Lincoln Mercury dealership for all your vehicle’s needs. Get the most from your service and maintenance visits. There are a lot of reasons why your Ford or Lincoln Mercury dealership is a great way to help keep your vehicle running great. Convenience To make your service visit even more convenient, in many cases, you’ll find extended evening hours and Saturday hours. How’s that for quality service? Factory-trained Technicians Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored training to help them become the experts on the operation of your vehicle. Many participate in Ford-sponsored training to become certified. Ask your dealer about the training and certification their technicians have received. Genuine Ford and Motorcraft Replacement Parts Ford and Lincoln Mercury dealerships stock Ford and Motorcraft branded replacement parts. These parts meet or exceed Ford Motor Company’s specifications, and we stand behind them. Maintenance parts installed at your Ford or Lincoln Mercury dealership carry a nationwide, 12 months, 12,000 mile parts and labor limited warranty. Your dealer can give you details. Value Shopping for Your Vehicle’s Maintenance Needs Your dealership recognizes the competitive landscape of maintenance and light repair automotive services. With factory-trained technicians, and one-stop service from routine maintenance like oil changes and tire rotations to repairs like brake service, check out the value your Ford and Lincoln Mercury dealers can offer. GENERAL MAINTENANCE INFORMATION 6 Scheduled Maintenance General Owner’s Information
It is recommended that the following basic maintenance checks and inspections be performed at the designated time intervals. See your “Owner’s Guide” for more information. Check Every Month for All Vehicles: ❑ Check function of all interior and exterior lights. ❑ Check tires for wear and proper air pressure, including spare. ❑ Check engine oil fluid level. ❑ Check windshield washer fluid level. Check Every Six Months for All Vehicles: ❑ Check lap/shoulder belts and seat latches for wear and proper operation. ❑ Check that externally mounted spare tire is properly stowed (tight) (see “Owner’s Guide”). ❑ Check power steering fluid level. ❑ Check washer spray, wiper operation, and clean all wiper blades (replace blades as necessary). ❑ Check parking brake for proper operation. ❑ Check and lubricate all hinges, latches, door check straps (see dealer) and outside locks. ❑ Check and lubricate upper and lower sliding door tracks, if equipped. ❑ Check and clean sliding door contact switches, if equipped. ❑ Check and lubricate door rubber weatherstrips. ❑ Check and clean body and door drain holes. ❑ Check safety warning lamps (brake, ABS, air bag, safety belt) for operation. ❑ Check engine cooling system level and strength. ❑ Check battery connections and clean if necessary. ❑ Check clutch fluid level, if equipped. Retightening lug nuts: ❑ On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified torque at 100 miles (160 km), and again at 500 miles (800 km) of new vehicle operation and after any wheel disturbance (tire rotation, changing a flat tire, wheel removal, etc.). ❑ Refer to Wheel Lug Nut Torque Specification in your Owner’s Guide for the proper lug nut torque specification. OWNER CHECKS AND SERVICES Scheduled Maintenance 7 General Owner’s Information General Owner’s Information
Factory Authorized Systems Checks In the event that your vehicle experiences a component related concern, please contact your Ford, Lincoln or Mercury dealership. The Ford Motor Company Trained Technicians who work at Ford, Lincoln or Mercury dealerships are specifically trained to understand your vehicle. A proper repair begins with a thorough system check. A Factory Authorized Systems Check can ONLY be found at a Ford or Lincoln Mercury dealership. In some circumstances, the Technician may need to request your authorization to perform additional operations to determine the final diagnosis. The Technician’s goal is to ensure that your vehicle is fixed right the first time, at the best value to you. The following list represents several of the Factory Authorized Systems Checks available at a participating Ford or Lincoln Mercury dealers: • Air Conditioning • Check Engine Light • All Wheel Drive and 4X4 • Automatic Transmission • Engine Cooling and Cabin Heating • Steering and Suspension • Charge/Start/Battery • Wheel Alignment • Anti-Lock Brake System When parts on your vehicle need replacing, you should not settle for anything that does not meet Ford Motor Company’s specifications. Genuine Ford and Motorcraft branded parts meet these specifications. You can find them at your Ford and Lincoln Mercury Dealership. Look for the following brands as one way to ensure the parts you are putting on your vehicle meet the maintenance requirements. KEEP IT GENUINE 8 Scheduled Maintenance Keep It Genuine
Tires Tire maintenance and replacement selection when necessary are critical to your vehicle’s performance and helps keep you and your passengers safe. Make sure all tires and wheels are of the same size, type, tread design, brand and load-carrying capacity, because they can affect the safety and performance of your vehicle. When you need to replace your tires, consider visiting your Ford or Lincoln Mercury dealership for name-brand tires and people who know your vehicle. Batteries The technicians at your Ford or Lincoln Mercury dealership can determine the health of your vehicle’s battery during any service visit. The Motorcraft Tested Tough Max Series with its long-life design outlasted other long-life batteries by up to 200%. That’s one reason why we stand behind this battery with a national 3 year, free-replacement and prorated-cost thereafter up to 100 months with unlimited mileage. Should your battery need to be replaced, consider any one of the batteries that bear the Motorcraft name. KEEP IT GENUINE Scheduled Maintenance 9 Keep It Genuine Keep It Genuine
Brakes Technicians at your Ford or Lincoln Mercury dealer can install the right brake parts for your vehicle. Ford Original Equipment and Motorcraft replacement brake pads, shoes, rotors and drums meet the stringent standards of Ford Motor Company engineers. In addition, all Ford Original Equipment replacement brake pads, shoes, rotors and drums are vehicle tested for durability and noise suppression while being Federal Motor Vehicle Safety Standard (FMVSS) compliant. The right brake parts and repair work are essential to ensure your brake system operates as it should. Oil & Lubricants It is important to stick to a regular maintenance schedule for changing your vehicle’s oil and lubricants. Motorcraft Oils and Lubricants meet the stringent standards set by Ford Motor Company. Motorcraft Oils are formulated to reduce engine friction, improve fuel economy, and protect against deposits and wear. The American Petroleum Industry certifies them, so you know Motorcraft oil stands up to the tests of both Ford and independent engineers. KEEP IT GENUINE 10 Scheduled Maintenance Keep It Genuine
This is a complete service manual covering all models and engines, suitable for professional mechanics and DIY enthusiasts. It is the same manual used by local service/repair shops. The manual allows zooming in for detailed parts viewing and printing without getting grease on any pages. It includes thousands of pages for easy, detailed viewing and works on all computers - PC & MAC.
I have listed below the main categories that can be found in our manuals. You can expect many more subcategories in any manual we offer!