2012 CHEVY / CHEVROLET Silverado 3500 Heavy Duty Owners Manual

2012 Chevrolet Silverado Owner Manual M In Brief ........................ 1-1 Instrument Panel .............. 1-2 Initial Drive Information ........ 1-8 Vehicle Features ............. 1-29 Performance and Maintenance ................ 1-37 Keys, Doors, and Windows .................... 2-1 Keys and Locks ............... 2-2 Doors ......................... 2-11 Vehicle Security .............. 2-13 Exterior Mirrors ............... 2-16 Interior Mirrors ................ 2-19 Windows ..................... 2-20 Roof .......................... 2-23 Seats and Restraints ......... 3-1 Head Restraints ............... 3-2 Front Seats .................... 3-3 Rear Seats ................... 3-12 Safety Belts .................. 3-14 Airbag System ................ 3-25 Child Restraints .............. 3-45 Storage ....................... 4-1 Storage Compartments ........ 4-1 Instruments and Controls .... 5-1 Controls ....................... 5-2 Warning Lights, Gauges, and Indicators ................... 5-12 Information Displays .......... 5-33 Vehicle Messages ............ 5-43 Vehicle Personalization ....... 5-52 Universal Remote System .... 5-61 Lighting ....................... 6-1 Exterior Lighting ............... 6-1 Interior Lighting ................ 6-8 Lighting Features ............. 6-10 Infotainment System ......... 7-1 Introduction .................... 7-1 Radio .......................... 7-9 Audio Players ................ 7-16 Rear Seat Infotainment ....... 7-40 Phone ........................ 7-52 Trademarks and License Agreements ................. 7-60 Climate Controls ............. 8-1 Climate Control Systems .... . . 8-1 Air Vents ..................... 8-11 Driving and Operating ........ 9-1 Driving Information ............. 9-2 Starting and Operating ....... 9-27 Engine Exhaust .............. 9-37 Automatic Transmission ...... 9-39 Manual Transmission ......... 9-46 Drive Systems ................ 9-47 Brakes ....................... 9-61 Ride Control Systems ........ 9-65 Cruise Control ................ 9-69 Object Detection Systems .... 9-72 Fuel .......................... 9-79 Towing ....................... 9-86 Conversions and Add-Ons ................... 9-119

2012 Chevrolet Silverado Owner Manual M Vehicle Care ................. 10-1 General Information .......... 10-3 Vehicle Checks ............... 10-4 Headlamp Aiming ........... 10-41 Bulb Replacement .......... 10-43 Electrical System ............ 10-48 Wheels and Tires ........... 10-57 Jump Starting ............... 10-96 Towing ..................... 10-101 Appearance Care .......... 10-106 Service and Maintenance ... 11-1 General Information .......... 11-1 Maintenance Schedule ....... 11-3 Special Application Services .................... 11-9 Additional Maintenance and Care ................... 11-10 Recommended Fluids, Lubricants, and Parts ...... 11-13 Maintenance Records ....... 11-17 Technical Data ............... 12-1 Vehicle Identification ......... 12-1 Vehicle Data .................. 12-2 Customer Information ....... 13-1 Customer Information ........ 13-2 Reporting Safety Defects .... 13-20 Vehicle Data Recording and Privacy .................... 13-21 OnStar ....................... 14-1 OnStar Overview ............. 14-1 OnStar Services .............. 14-2 OnStar Additional Information .................. 14-5 Index ..................... i-1

Introduction iii The names, logos, emblems, slogans, vehicle model names, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CHEVROLET, the CHEVROLET Emblem, SILVERADO, and Z71 are trademarks and/or service marks of General Motors LLC, its subsidiaries, affiliates, or licensors. This manual describes features that may or may not be on your specific vehicle either because they are options that you did not purchase or due to changes subsequent to the printing of this owner manual. Please refer to the purchase documentation relating to your specific vehicle to confirm each of the features found on your vehicle. For vehicles first sold in Canada, substitute the name “General Motors of Canada Limited” for Chevrolet Motor Division wherever it appears in this manual. If the vehicle has the Duramax ® diesel engine, see the Duramax diesel supplement for additional and specific information on this engine. If the vehicle is a hybrid, see the hybrid supplement for more information. Keep this manual in the vehicle for quick reference. Canadian Vehicle Owners Propriétaires Canadiens A French language copy of this manual can be obtained from your dealer or from: On peut obtenir un exemplaire de ce guide en français auprès du concessionnaire ou à l'adresse suivante: Helm, Incorporated Attention: Customer Service 47911 Halyard Drive Plymouth, MI 48170 Litho in U.S.A. Part No. 20902913 B Second Printing © 2011 General Motors LLC. All Rights Reserved.

iv Introduction Using this Manual To quickly locate information about the vehicle, use the Index in the back of the manual. It is an alphabetical list of what is in the manual and the page number where it can be found. Danger, Warnings, and Cautions Warning messages found on vehicle labels and in this manual describe hazards and what to do to avoid or reduce them. Danger indicates a hazard with a high level of risk which will result in serious injury or death. Warning or Caution indicates a hazard that could result in injury or death. { WARNING These mean there is something that could hurt you or other people. Notice: This means there is something that could result in property or vehicle damage. This would not be covered by the vehicle's warranty. A circle with a slash through it is a safety symbol which means “Do Not,”“Do not do this,” or “Do not let this happen.” Symbols The vehicle has components and labels that use symbols instead of text. Symbols are shown along with the text describing the operation or information relating to a specific component, control, message, gauge, or indicator. M : This symbol is shown when you need to see your owner manual for additional instructions or information. * : This symbol is shown when you need to see a service manual for additional instructions or information.

Introduction v Vehicle Symbol Chart Here are some additional symbols that may be found on the vehicle and what they mean. For more information on the symbol, refer to the Index. 0 : Adjustable Pedals 9 : Airbag Readiness Light # : Air Conditioning ! : Antilock Brake System (ABS) % : Audio Steering Wheel Controls or OnStar® $ : Brake System Warning Light " : Charging System I : Cruise Control B : Engine Coolant Temperature O : Exterior Lamps # : Fog Lamps . : Fuel Gauge + : Fuses 3 : Headlamp High/Low-Beam Changer j : LATCH System Child Restraints * : Malfunction Indicator Lamp : : Oil Pressure g : Outside Power Foldaway Mirrors O : Power / : Remote Vehicle Start > : Safety Belt Reminders 7 : Tire Pressure Monitor _ : Tow/Haul Mode d : Traction Control/StabiliTrak® M : Windshield Washer Fluid

vi Introduction 2 NOTES

In Brief 1-1 In Brief Instrument Panel Instrument Panel (Base/Uplevel Version) ..................... 1-2 Instrument Panel (Premium Version) ..................... 1-6 Initial Drive Information Initial Drive Information ........ 1-8 Remote Keyless Entry (RKE) System ...................... 1-8 Remote Vehicle Start ......... 1-9 Door Locks ................... 1-9 Windows ..................... 1-10 Seat Adjustment ............. 1-12 Memory Features ............ 1-14 Heated and Ventilated Seats ....................... 1-16 Head Restraint Adjustment ................. 1-16 Safety Belts .................. 1-17 Passenger Sensing System ..................... 1-17 Mirror Adjustment ............ 1-18 Steering Wheel Adjustment ................. 1-21 Throttle and Brake Pedal Adjustment ................. 1-21 Interior Lighting .............. 1-21 Exterior Lighting ............. 1-22 Windshield Wiper/Washer .... 1-23 Climate Controls ............. 1-24 Transmission ................ 1-26 Four-Wheel Drive ............ 1-27 Vehicle Features Radio(s) ..................... 1-29 Satellite Radio ............... 1-30 Portable Audio Devices ...... 1-31 Bluetooth ® ................... 1-31 Steering Wheel Controls ..... 1-31 Cruise Control ............... 1-32 Navigation System ........... 1-32 Driver Information Center (DIC) ............... 1-33 Rear Vision Camera (RVC) ............. 1-34 Ultrasonic Parking Assist .... 1-34 Power Outlets ............... 1-34 Universal Remote System . . . 1-35 Sunroof ...................... 1-35 Performance and Maintenance StabiliTrak ® System ......... 1-37 Tire Pressure Monitor ........ 1-38 Engine Oil Life System .... . . 1-38 Fuel E85 (85% Ethanol) .... . 1-39 Driving for Better Fuel Economy ................... 1-39 Roadside Assistance Program .................... 1-40 OnStar ® ..................... 1-40

1-2 In Brief Instrument Panel Instrument Panel (Base/Uplevel Version)

In Brief 1-3 A. Air Vents on page 8‑11. B. Turn and Lane‐Change Lever. See Turn and Lane-Change Signals on page 6‑6. Windshield Wiper/Washer on page 5‑5. C. Driver Information Center (DIC) Buttons. See Driver Information Center (DIC) on page 5‑33. D. Hazard Warning Flashers on page 6‑5 (Out of View). E. Instrument Cluster on page 5‑13. F. Shift Lever. See Automatic Transmission on page 9‑39. Tow/Haul Selector Button (If Equipped). See Tow/Haul Mode on page 9‑44. Range Selection Mode (Allison Transmission and Hydra-Matic ® 6‐Speed Button) (If Equipped). See Manual Mode on page 9‑43. G. Infotainment on page 7‑1. H. Instrument Panel Storage on page 4‑1. I. Integrated Trailer Brake Controller (If Equipped). See Trailer Towing on page 9‑90. J. Exterior Lamp Controls on page 6‑1. K. Data Link Connector (DLC) (Out of View). See Malfunction Indicator Lamp on page 5‑25. L. Hood Release. See Hood on page 10‑5. M. Parking Brake on page 9‑63.

1-4 In Brief N. Dome Lamps on page 6‑9. Fog Lamps on page 6‑7 (If Equipped). O. Cruise Control on page 9‑69. P. Steering Wheel Adjustment on page 5‑2. Q. Horn on page 5‑5. R. Steering Wheel Controls on page 5‑3 (If Equipped). S. Automatic Transfer Case Control (If Equipped). See Four-Wheel Drive on page 10‑33. T. Ashtray (If Equipped). See Ashtrays on page 5‑12 and Cigarette Lighter on page 5‑11. U. StabiliTrak ® System on page 9‑65 (If Equipped). Ultrasonic Parking Assist on page 9‑72 (If Equipped). Pedal Adjust Button (If Equipped). See Adjustable Throttle and Brake Pedal on page 9‑27. Exhaust Brake (If Equipped). See “Brakes” in the Duramax diesel supplement. V. Power Outlets on page 5‑10. W. Climate Control Systems (with Air Conditioning) on page 8‑1 or Climate Control Systems (with Heater Only) on page 8‑4 (If Equipped). Dual Automatic Climate Control System on page 8‑5 (If Equipped). X. Power Take Off (PTO) Control (If Equipped). See Power Take Off (PTO) in the Duramax diesel supplement. Y. Passenger Airbag Off Control (If Equipped). See Airbag On-Off Switch on page 3‑33.

2012 CHEVY / CHEVROLET Silverado 3500 Heavy Duty Owners Manual

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