WHIRLPOOL DUET WASHER Repair Service Manual

CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L-68 JOB AID Part No. 8178076 Front-Loading Automatic Washer Model Numbers: GHW9100L GHW9200L Downloaded from www.Manualslib.com manuals search engine

ii FORWARD This Whirlpool Job Aid, “Front-Loading Automatic Washer,” (Part No. 8178076), provides the technician with information on the installation and service of the Front-Loading Automatic Washer. It is to be used as a training Job Aid and Service Manual. For specific information on the model being serviced, refer to the “Use and Care Guide” or “Tech Sheet” provided with the washer. The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product when servicing the unit. GOAL AND OBJECTIVES The goal of this Job Aid is to provide detailed information that will enable the service technician to prop- erly diagnose malfunctions and repair the Whirlpool Front-Loading Automatic Washer. The objectives of this Job Aid are: • Understand and follow proper safety precautions. • Successfully troubleshoot and diagnose malfunctions. • Successfully perform necessary repairs. • Successfully return the washer to its proper operational status. WHIRLPOOL CORPORATION assumes no responsibility for any repairs on our products by anyone other than Authorized Service Technicians. Copyright 2001, Whirlpool Corporation, Benton Harbor, MI 49022 CO RP O R A T ION Downloaded from www.Manualslib.com manuals search engine

iii GENERAL INFORMATION ....................................................................................................... 1-1 Safety First ......................................................................................................................... 1-1 Model/Serial Number Designators ................................................................................... 1-2 Specifications ................................................................................................................. .... 1-3 Pedestal Warranty .............................................................................................................. 1-3 Washer Warranty ............................................................................................................... 1-4 INSTALLATION CONSIDERATIONS ....................................................................................... 2-1 Installation Requirements ................................................................................................. 2-1 Installation Instructions (Washer) .................................................................................... 2-3 Installation Instructions (Pedestal) .................................................................................. 2-6 THEORY OF OPERATION ....................................................................................................... 3-1 COMPONENT ACCESS ............................................................................................................ 4-1 Component Location ......................................................................................................... 4-1 Component Access ........................................................................................................... 4-2 COMPONENT TESTING ........................................................................................................... 5-1 Central Control Unit ........................................................................................................... 5-1 Component Checks ........................................................................................................... 5-2 Motor Control Unit ............................................................................................................. 5-4 Line Filter ............................................................................................................................ 5-5 Dispenser ............................................................................................................................ 5-5 Pressure Switch ................................................................................................................. 5-6 Heating Element and Temperature Sensor ..................................................................... 5-6 DIAGNOSIS AND TROUBLESHOOTING ................................................................................ 6-1 Suds Detection ................................................................................................................... 6-1 Door Locking and Unlocking ............................................................................................ 6-2 Unbalance Detection Routine ........................................................................................... 6-3 Error Codes ........................................................................................................................ 6-4 Diagnostic Test .................................................................................................................. 6-8 Troubleshooting Chart ...................................................................................................... 6-10 Cycle Charts ....................................................................................................................... 6-12 WIRING DIAGRAM ................................................................................................................... 7-1 TECH TIPS ................................................................................................................................ 8-1 TABLE OF CONTENTS Downloaded from www.Manualslib.com manuals search engine

iv -- NOTES -- Downloaded from www.Manualslib.com manuals search engine

1 - 1 Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on the appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean: ! WARNING ! ! DANGER You can be killed or seriously injured if you don’t immediately follow instructions. You can be killed or seriously injured if you don’t follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what you can happen if the instructions are not followed. ! WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing. Replace all panels before operating. Failure to do so can result in death or electrical shock. ! WARNING ELECTRICAL SHOCK HAZARD Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock. GENERAL IMPORTANT SAFETY INFORMATION ! WARNING Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury. Downloaded from www.Manualslib.com manuals search engine

1 - 2 WHIRLPOOL MODEL & SERIAL NUMBER DESIGNATORS MODEL NUMBER SERIAL NUMBER SERIAL NUMBER MANUFACTURING SITE CS = Schorndorf, Germany YEAR OF MANUFACTURE L = 2001 WEEK OF MANUFACTURE PRODUCT SEQUENCE NUMBER CS L 36 50001 Model/Serial Number Plate (Left side of Door Opening) MODEL NUMBER PRODUCT GROUP G = Gold Line Laundry PRODUCT IDENTIFICATION H = Horizontal Axis - Domestic FEATURE CODE W = Resource Saving FEATURE CODE 9100 = Non-Heated 9200 = Heated YEAR OF INTRODUCTION L = 2002 COLOR CODE W = White/Grey Q = White/Blue ENGINEERING CHANGE 0 = Basic Release; 1 = First Revision; 2 = Second Revision G W 0 H 9100 W L Tech Sheet (Right Side Panel) Downloaded from www.Manualslib.com manuals search engine

1 - 3 SPECIFICATIONS Model Number Color Electrical Requirements Heating Power Max. Current Rated Current Voltage Frequency Gallons/Normal Cycle Capacity Volume Max. Spin Speeds Dimensions Height Height (Feet Extended) Width Depth Weight Installation Options Programs Program Selector Temperature Selector Spin Speed GHW9100LW/Q W = White/Grey Q = White/Blue No Heating Element 12A 15A 120V 60Hz 15.8 Gal./60 L 19.8 lbs. (9 kg.) 3.7 cu. ft. (IEC equivalent) 900 RPM 37.4” (950mm) 38.2” (970mm) 27” (686mm) 30.3” (770mm) 245 lbs. (111kg.) Pedestal Stackable Rotary 8 Programs Buttons (3 levels) Buttons (4 levels) GHW9200LW/Q W = White/Grey Q = White/Blue 1,000W 12A 15A 120V 60 Hz 15.8 Gal./60 L 19.8 lbs. (9 kg.) 3.7 cu. ft. (IEC equivalent) 1100 RPM 37.4” (950mm) 38.2” (970mm) 27” (686mm) 30.3” (770mm) 245 lbs. (111kg.) Pedestal Stackable Rotary 12 Programs Buttons (5 levels) Buttons (5 levels) Full One-Year Warranty on Mechanical parts. For one year from the date of purchase, when this Pedestal is installed with the listed washer or dryer and operated according to the instructions provided in the washer or dryer Owner’s Manual or Use and Care Guide, supplier will repair or replace any of its mechanical parts if defective in material or workmanship. Warranty Restriction If the Pedestal is subject to other than private family use and or used with any other product than those listed in the installation instructions, the warranty is null and void. WHIRLPOOL PEDESTAL WARRANTY Downloaded from www.Manualslib.com manuals search engine

1 - 4 WHIRLPOOL WASHER WARRANTY LENGTH OF WARRANTY: FULL ONE-YEAR WARRANTY FROM DATE OF PURCHASE LIMITED TWO-YEAR WARRANTY FROM DATE OF PURCHASE LIMITED FIVE-YEAR WARRANTY FROM DATE OF PURCHASE WHIRLPOOL WILL PAY FOR: WHIRLPOOL WILL NOT PAY FOR: FSP ® replacement parts and repair labor costs to correct defects in materials or workmanship. Service must be provided by a Whirlpool- designated service company. For two years from the date of purchase, FSP ® replacement parts only to correct defects in the elec- tronic control boards if defective in material or workmanship. For five years from the date of purchase, FSP ® replacement parts only to correct defects in the porce- lain top, (GHW9200), or powder coat top, (GHW9100), if defective in material or workmanship. A: Service calls to: 1.Correct the installation of the washer 2.Instruct you how to use the washer. 3.Replace house fuses or correct house wiring. B. Repairs when the washer is used in other than normal, single-family house hold use. C. Pickup and delivery. The washer is designed to be repaired in the home. D. Damage to the washer caused by accident, alterations, misuse, abuse, fire, flood, acts of God, or use of products not approved by Whirlpool. E. Repairs to parts or systems resulting from unauthorized modifications made to the washer. F. Replacement parts or repair labor costs for units operated outside the United States. WARRANTY LIMITED FIVE-YEAR WARRANTY FROM DATE OF PURCHASE For five years from the date of purchase, FSP ® replacement parts only to correct defects in the drive system belt and pulley if defective in material or workmanship. LIMITED TEN-YEAR WARRANTY FROM DATE OF PURCHASE For ten years from the date of purchase, FSP ® replacement parts only to correct defects in the plastic tub if defective in material or workmanship. LIMITED LIFE-TIME WARRANTY FROM DATE OF PURCHASE For the life of the washer from the date of purchase, FSP ® replacement parts only to correct defects in the stainless steel basket if defective in material or workmanship. Downloaded from www.Manualslib.com manuals search engine

2 - 1 Optional Pedestal A pedestal may be purchased separately for this washer. This pedestal will add about 14 inches to the height of your unit for a total vertical height of approxi- mately 52 inches (132 cm). Optional Pedestal Location Requirements Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.” Your washer can be installed under a custom counter, or in a basement, laundry room, closet, or recessed area. (See “Drain System.”) Companion appliance location requirements should also be considered. Proper installation is your responsibility. You will need • A water heater set to deliver 120°F (49°C) water to the washer. • A grounded electrical outlet located within 5 ft. (1.5 m) of where the power cord is attached to the back of the washer. (See “Electrical Require- ments.”) • Hot and cold water faucets located within 4 ft. (1.2 m) of the hot and cold water fill valves, and water pressure of 20-100 psi (137.9-689.6 kPa). • A level floor with a maximum slope of 1 in. (2.5 cm) under entire washer. Installing the washer on carpeting is not recommended. • A sturdy and solid floor to support the washer with a total weight (water and load) of 400 lbs. (180 kg). Do not operate your washer in temperatures below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures. INSTALLATION INFORMATION INSTALLATION REQUIREMENTS Tools and Parts Assemble the necessary tools and supplies before be- ginning the washer installation. The parts supplied are in the washer basket. Tools needed for connecting the water inlet hoses • Pliers (that open to 1 9/16 in.) • Flashlight (optional) Tools needed for installation • Open end wrench 5/8 in. (17 mm) and ½ in. (13 mm) • Level • Wood block (2" x 4") • Ruler or measuring tape Parts supplied: If You Have Laundry tub or standpipe taller than 96 in. (2.4 m) Overhead sewer Floor drain Drain hose too short Water faucets beyond reach of fill hoses You Will Need to Buy Sump pump system (if not al- ready available) Standard 20 gal. (76 L), 30 in. (76.2 cm) tall drain tub or util- ity sink and sump pump (available from local plumbing sup- pliers) Siphon break, Part Number 285834; additional drain hose Part Number 8318155; and connector kit, Part Number 285835 Drain hose extension kit, Part Number 285863 2 longer water fill hoses: 6 ft. (1.8 m) Part Number 76314, 10 ft. (3.0 m) Part Num- ber 350008 Alternate Parts You May Need Beaded strap Transport Bolt Hole Plug (4) Downloaded from www.Manualslib.com manuals search engine

2 - 2 Washer Dimensions Custom undercounter installation The dimensions shown are for the minimum spacing allowed. Recessed area or closet installation The dimensions shown are for the minimum spacing allowed. • Additional spacing should be considered for ease of installation and servicing. • Additional clearances might be required for wall, door and floor moldings. • Additional spacing of 1 in. (2.5 cm) on all sides of the washer is recommended to reduce noise trans- fer. • For closet installation, with a door, the minimum ventilation openings in the top and bottom of the door are required (view 2). Louvered doors with equivalent ventilation openings in the top and bottom are acceptable. Drain System The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. (See “Alternate Parts You May Need.”) Standpipe drain system - wall or floor (view 1 & 2) The standpipe drain requires a minimum diameter standpipe of 2 in. (5 cm). The minimum carry-away capacity can be no less than 17 gal (64 L) per minute. The top of the standpipe must be at least 30 in. (76.2 cm) high and no higher than 96 in. (2.4 m) from the bottom of the washer. Laundry tub drain system (view 1) The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 30 in. (76.2 cm) above the floor. Floor drain system (view 2) The floor drain system requires a siphon break that may be purchased separately. (See “Alternate Parts You May Need.”) The siphon break must be a minimum of 28 in. (71 cm) from the bottom of the washer. Additional hoses might be needed. Downloaded from www.Manualslib.com manuals search engine

WHIRLPOOL DUET WASHER Repair Service Manual

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