iRobot Scooba Service Manual

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 1 iRobot Scooba ® Service Manual Published July 2008 EUROPE: Scooba (grey bumper) • 385 USA: Scooba (blue bumper) • 330/335/340 (5800) Scooba (grey bumper) • 350 (6000) • 380 (6050)

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 2 Table of Contents Scooba Service Process __________________________________________________________ 4 01: Customer Call _________________________________________________________________________ 4 02: Scooba Return Procedure ________________________________________________________________ 5 03: Incoming Scooba Inspection______________________________________________________________ 6 04: Scooba Software Download ______________________________________________________________ 7 05: Scooba Built-in-Test (BiT) _______________________________________________________________ 7 06: Scooba Built-in-Test Data Capture _________________________________________________________ 7 07: Scooba Service (Fix or Replace)___________________________________________________________ 7 08: Scooba Battery Test ____________________________________________________________________ 8 09: Scooba Power Supply Test _______________________________________________________________ 8 10: Virtual Wall Test_______________________________________________________________________ 8 11. Re-Pack Scooba _______________________________________________________________________ 8 Scooba Floor Washing Robot _____________________________________________________ 9 Scooba Terminology _________________________________________________________________ 9 Normal behavior _________________________________________________________________________ 11 End of cycle – drying mode ________________________________________________________________ 12 Scooba – Bottom Chassis __________________________________________________________________ 13 Scooba – Top Chassis _____________________________________________________________________ 14 Scooba – Tank and Brush __________________________________________________________________ 15 Service Procedure (based on Built-in-Test) _____________________________________________ 17 BiT 0 - Panel LEDS ______________________________________________________________________ 17 BiT 1 – External Watch Dog Test____________________________________________________________ 17 BiT 2 – Bumper switch and Board rev ________________________________________________________ 18 BiT 3 – Side Cliff Sensors _________________________________________________________________ 18 BiT 4 – Front Cliff and Wall Sensors _________________________________________________________ 19 BiT 5 – Side Wheel Drops _________________________________________________________________ 19 BiT 6 – Front Wheel Drop & Stasis __________________________________________________________ 20 BiT 7 – Tank, Filter and Cleaning Head Sensors ________________________________________________ 21 BiT 8 – Light Sensor______________________________________________________________________ 22 BiT 9 – RCON Infrared Receiver ____________________________________________________________ 22 BiT 10 – Main Brush _____________________________________________________________________ 22 BiT 11 – Vacuum ________________________________________________________________________ 23 BiT 12 – Pump __________________________________________________________________________ 24 BiT 13 – Tank Level Sensors _______________________________________________________________ 25 BiT 14 to 15 – Left & Right Wheel __________________________________________________________ 26 BiT 16 – Wheel Encoders __________________________________________________________________ 26 BiT 17 – Charger Detector _________________________________________________________________ 27 BiT 18 – Battery Sensor ___________________________________________________________________ 27 BiT 19 to 23 – Charger tests ________________________________________________________________ 27 BiT 24 – Software Version _________________________________________________________________ 27 Scooba Accessories ____________________________________________________________ 28 Scooba Battery ____________________________________________________________________ 29 General Battery Maintenance Tips ___________________________________________________________ 30 Battery Troubleshooting ___________________________________________________________________ 30 Scooba Power Supply _______________________________________________________________ 31 Power Supply Troubleshooting______________________________________________________________ 32 Scooba Charger Base _______________________________________________________________ 33

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 3 Charger Base Troubleshooting ______________________________________________________________ 33 Scooba Virtual Wall ________________________________________________________________ 34 Virtual Wall Troubleshooting _______________________________________________________________ 35 Appendix A: Troubleshooting Flowchart via Telephone _______________________________ 36 Appendix B : User Panel Lights __________________________________________________ 37 Service Light____________________________________________________________________________ 37 Power Button and Light ___________________________________________________________________ 37 Clean Button and Light ____________________________________________________________________ 37 Check Tank Light________________________________________________________________________ 38 Check Brush Light _______________________________________________________________________ 38 I’m Stuck Light _________________________________________________________________________ 38 Appendix C: Scooba Serial Number Format ________________________________________ 39 Appendix D: Scooba Error Codes _________________________________________________ 40 Appendix E: Scooba OSMO _____________________________________________________ 45 OSMO Download Procedure _______________________________________________________________ 45 Appendix F: Scooba Built-in-Test_________________________________________________ 46 Scooba Built-in-Test Procedure _____________________________________________________________ 46 iRobot Data Capture ______________________________________________________________________ 50 Alternative Data Capture (without iRobot software) _____________________________________________ 50 Appendix G: Scooba Built-in-Test Limits ___________________________________________ 51 Appendix H: Battery Test Procedure ______________________________________________ 52 Appendix I: Power Supply Test Procedure __________________________________________ 53 Appendix J: Suggested Maintenance Procedure _____________________________________ 54 Scooba Dry Vacuum Squeegee Replacement ___________________________________________________ 54 Scooba Cleaning Head Disassembly__________________________________________________________ 55 Scooba Wheel Replacement ________________________________________________________________ 56 Scooba Chassis Disassembly _______________________________________________________________ 57 Appendix K: Glossary __________________________________________________________ 61

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 4 Scooba Service Process This manual details the steps of a Scooba Service Procedure. 01: Customer Call Scooba issues can be examined over the telephone by guiding a customer through a troubleshooting process (see Appendix A and Appendix D). At a minimum, the customer should be asked to perform the following troubleshooting steps: A) Inspect proper placement of : 1. Brush, Battery, Filter, Vacuum Flow Tube, and Tank B) Clean Scooba 1. Clean the cliff sensors under the bumper with compressed air.1 2. Remove any hair or obstruction from the wheels.2 3. Remove any hair or obstruction from the brushes.3 4. Clean out the filter and tube.4 5. Rinse the tank and refill the clean before running. 5 C) Perform a ‘Battery Reset’ (not applicable to customers that use a Charging Base). 1. Unplug Scooba from Power Supply and take the battery out. 2. Press the POWER button for 5 seconds 3. Reseat the Battery. 4. Wait 5 seconds and plug the Power Supply into Scooba. 5. Charge the Battery fully.

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 5 02: Scooba Return Procedure If the initial troubleshooting steps do not solve the issue, have the customer send the Scooba and all accessories to a service repair center. The customer should add documentation that provides the date, their name, address, a reference number and a description of the complaint. o Avoid receiving a depleted Battery. Ask customer to remove the Battery from Scooba and place it separately in the box. o Avoid water leakage during shipment. Ask customer to drain the Tank and place it in a thin plastic bag before shipping. 1 2 3 4 5

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 6 03: Incoming Scooba Inspection Perform a general outer visual inspection of Scooba’s condition. Look for wear on the Bumper and Wheels. Remove the Tank and ensure that the Filter and the Vacuum Flow Tube are properly inserted. Tank: o Add water into both dirty and clean Tank. Shake and pour out. o Add water through the four bottom Tank ports. Shake and pour out. Filter and Tube: o If dirty, clean the Filter and Tube through running water. Inspect the Brushes: o Ensure the cleaning head is properly inserted in the chassis. o If dirty, open the cleaning head and clean the brush. Inspect the Wheels: o Inspect the drive Wheels. Bounce and turn them for equal resistance. o Inspect front Caster. Make sure it spins freely, pivots and rotates. Remove the wheel and look for dirt. Inspect the Cliff and Wall Sensors: o If dirty, clear them with compressed air. o Reinsert the Scooba components. o Insert a charged Battery in Scooba o Add some water in the clean Tank. o Run Scooba and see if it ends immediately with an error code. Appendix D

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 7 04: Scooba Software Download Download the latest software, if applicable. Make sure Scooba has a charged Battery. Appendix E 05: Scooba Built-in-Test (BiT) It is important that this step only diagnose Scooba failures. For this reason, do not conduct the BiT test with customer accessories as these can be tested separately. Insert a charged Battery in Scooba. Verify that the Filter and Tube are inserted in Scooba. Insert an empty Tank. Perform BiT steps. (Use known working Power Supply, Virtual Wall and Remote) Appendix F 06: Scooba Built-in-Test Data Capture Use ‘iRobot Factory Test Client Version 1.1’ to capture BiT. Appendix F 07: Scooba Service (Fix or Replace) Repair parts using Built-in-test Fix Steps. Service Procedure chapter Retest the BiT and continue fixing until BiT passes. Appendix F

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 8 08: Scooba Battery Test Fully charge the returned Scooba Battery. Test the returned Battery o Battery Voltage Test o Battery Voltage Drop Test Appendix H & Battery chapter Optional : Discharge the Battery by running it in a Scooba or using a battery discharger (discharge the Battery at a constant 2.9V to 1V per cell). The discharge time should be about 60 minutes. If not, replace the Battery. 09: Scooba Power Supply Test Test returned Power Supply o Output Voltage o Solid green light under load Appendix I & Power Supply chapter If the Power Supply light is off or blinking while charging, replace the Power Supply. 10: Virtual Wall Test Test returned Virtual Wall o Insert charged batteries, if its light is blinking o Clean Virtual Wall (IR emitter) Troubleshoot Virtual Wall (pg 37) 11. Re-Pack Scooba To avoid depleting the Battery during shipment, do not ship Scooba back with the Battery inserted in Scooba. Wrap the Battery separately. Also, remove any water left in the Tank. Use the Scooba Bulb to remove the water that will not come out naturally.

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 9 Scooba Floor Washing Robot Scooba Terminology User Interface (UI) Wall Sensor Bumper Clean button RCON – Virtual Wall Sensor Power button Handle & Tank Release Charging Socket Tank Receiver Dry Vacuum Squeegee Tire Wet Vacuum Squeegee Cliff Sensors Dry Vacuum Port Drive Wheel Front Caster Air Exhaust Main Brush

iRobot Corporation 8 Crosby Drive, Bedford MA 01730 - Tel 781.430.3000 - Fax 781.430.3001 - www.irobot.com 10 Vacuum Flow Tube Brush Eject Tank Eject Serial Port Solution Valve Sensor Battery Pocket Filter Charging Socket Tank Receiver

iRobot Scooba Service Manual

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