PRINTRONIX P5205 P5206 P5208 P5210 P5215 P5220 Service Repair Manual

Maintenance Manual Printronix P5000 PSA3™ Line Matrix Printers

176475-001C Maintenance Manual P5000 PSA3 Line Matrix Printers

Trademark Acknowledgements Trademark Acknowledgements ANSI is a registered trademark of American National Standards Institute, Inc. Centronics is a registered trademark of Genicom Corporation. Code V is a trademark of Quality Micro Systems. Chatillon is a trademark of John Chatillon & Sons, Inc. Dataproducts is a registered trademark of Dataproducts Corporation. EIA is a registered service mark of Electronic Industries Association. ENERGY STAR® is a registered trademark of the United States Environmental Protection Agency. As an ENERGY STAR® Partner, Printronix has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. IBM is a registered trademark of International Business Machines Corporation. IEEE is a registered trademark of the Institute of Electrical and Electronics Engineers. IGP is a registered trademark of Printronix, Inc. Intelligent Printer Data Stream and IPDS are trademarks of International Business Machines Corporation. LinePrinter Plus is a registered trademark of Printronix, Inc. MS-DOS and Microsoft Windows (3.1x, 95, 98, Me, NT, 2000, and XP) are trademarks of Microsoft Corporation. PC-DOS is a trademark of International Business Machines Corporation. PGL is a registered trademark of Printronix, Inc. PrintNet is a registered trademark of Printronix, Inc. Printronix is a registered trademark of Printronix, Inc. PSA and PSA3 are trademarks of Printronix, Inc. QMS is a registered trademark of Quality Micro Systems. RibbonMinder is a trademark of Printronix, Inc. SureStak is a trademark of Printronix, Inc. Torx is a registered trademark of Camcar/Textron Inc. Utica is a registered trademark of Cooper Power Tools.

Warranty And Copyright Information Warranty And Copyright Information Printronix, Inc. makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice. This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix, Inc. All rights reserved. Copyright © 2003, 2004 Printronix, Inc. Communication Notices Federal Communications Commission (FCC) Statement: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provided reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Canadian Department of Communications Compliance Statement: This Class A digital apparatus complies with Canadian ICES-003. Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique de la classe A est conform á norme NMB- 003 du Canada. European Community (EC) Conformity Statement: This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States

Communication Notices relating to electromagnetic compatibility. Printronix cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-Printronix option cards. German Conformity Statement: Zulassungsbescheinigung Gesetz über die elektromagnetische Verträglichkeit von Geraten (EMVG) vom 30. August 1995 Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen das EG- Konformitätszelchen - CE - zu führen. Der Außteller der Konformitätserklärung ist die Printronix......(1) Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2: EN 55022 Klasse A Geräte bedürfen folgender Hinweise: Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht asreichend entstört sind, nur mit besonderer Genehmigung des Bundesminesters für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph 3, Abs. 4) Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig. EN 55022: Dieses ist eine Kategorie A Vorrichtung. Betrieb in den Wohnbereichen kann elektrische Störung verursachen. Es ist die Verantwortlichkeit des Benutzers, passende Gegenmaßnahmen zu ergreifen. EN 55024: Begrenzung Werte für Gebrauch in bevölkerten Bereiche, kommerziellen und Industriegebieten sind innen Übereinstimmung mit den spezifizierten Anforderungen Hinsichtlich Störfreiheit. Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Handbüchern angegeben, zu installieren und zu betreiben. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. Das Gerät erfüllt die Schutzanforderungen nach EN 55022 und EN 55024 Klasse A. This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Warning

Communication Notices

9 Table Of Contents 1 Maintenance Overview ....................................... 15 About The Printer................................................................................. 15 The P5000 PSA3 Printer Family .......................................................... 15 H-Series Printers ........................................................................... 15 How To Identify A PSA3 Printer .................................................... 16 Important Maintenance Notes.............................................................. 18 About This Manual ............................................................................... 18 How To Use This Manual .............................................................. 19 Notices .......................................................................................... 20 Safety Notices...................................................................................... 21 Hinweise zur Sicherheit ....................................................................... 21 Controls And Indicators ....................................................................... 22 Electrical Controls, Cabinet Models .............................................. 22 Electrical Controls, Pedestal Models ............................................. 24 Mechanical Controls, All Models ................................................... 26 Tools, Test Equipment, And Supplies.................................................. 28 Plugging In The Printer ........................................................................ 29 Printronix Customer Support Center.................................................... 29 Maintenance Training Available For Printronix Products ..................... 29 2 Preventive Maintenance ..................................... 31 Cleaning The Printer ............................................................................ 31 Cleaning The Outside Surfaces ........................................................... 31 Cleaning The Shuttle Frame Assembly ............................................... 33 Cleaning The Card Cage Fan Assembly ............................................. 34 3 Troubleshooting .................................................. 35 Introduction .......................................................................................... 35 Troubleshooting Aids ........................................................................... 35 Start Here... ......................................................................................... 36 Troubleshooting Display Messages ..................................................... 37 List Of Messages .......................................................................... 37 Troubleshooting Other Symptoms ....................................................... 94 General Symptom List ................................................................... 95 Communications Failures .................................................................. 118 Diagnostic Printer Tests..................................................................... 120

10 Table of Contents Selecting And Running Diagnostic Printer Tests ........................ 121 Boot Diagnostics Menu ...................................................................... 124 Hex Code Printout ............................................................................. 127 How To Print A Hex Dump .......................................................... 128 ASCII Character Set .......................................................................... 129 Soft vs. Hard Reset............................................................................ 130 The Power On Sequence .................................................................. 131 Controller Board Handshake Sequences .................................... 131 DC Software Initialization And Power Up .................................... 135 4 Adjustment and Test Procedures ..................... 137 Introduction ........................................................................................ 137 Adjustments and Tests ................................................................ 137 Preparing The Printer For Maintenance ............................................ 138 Returning The Printer To Normal Operation ...................................... 139 Belt, Paper Feed Timing, Adjustment ................................................ 140 Belt, Platen Open, Adjustment........................................................... 142 Paper Scale Alignment ...................................................................... 144 Platen Gap Adjustment ...................................................................... 146 Ribbon Guide Alignment .................................................................... 148 Paper Out Adjustment ....................................................................... 150 Hammer Phasing Adjustment ............................................................ 154 Loading Flash Memory ...................................................................... 156 Loading Through The Serial Or Parallel Port .............................. 156 Loading Software When Flash Is Blank Or Defective ................. 160 Loading Through the Network Interface Card (NIC) ................... 161 Coil Temperature Adjustment ............................................................ 164 Dynamic Paper Tension Adjustment ................................................. 165 Tractor Belt Tension Adjustment ....................................................... 167 Shuttle Electrical Short Check ........................................................... 168 Hammer Bank Power Cable Shorts Test ........................................... 169 Cable Shorts Test .............................................................................. 170 Main Wire Harness Test Diagnostic .................................................. 172

PRINTRONIX P5205 P5206 P5208 P5210 P5215 P5220 Service Repair Manual

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