Vehicle Identification Number (VIN): Owner Name: Address: Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 6248 Dearborn, Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands, contact: Ford Motor Company Caribbean Inc. P.O. Box 11957, Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975 E-mail: prcac@ford.com In Caribbean, Central America, Israel and Sub-Saharan Africa, contact: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: wdmocac@ford.com In the Middle East and North Africa, contact: Ford Middle East and North Africa Customer Assistance Center API World Tower 17 th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: menacac@ford.com GENERAL OWNER’ S INFORMATION 2 Scheduled Maintenance
Table of Contents General Owner’s Information ..........................1 General Maintenance Information .....................5–6 Owner Checks and Services ...........................7 Quality Care Maintenance .........................8–12 Normal Schedule Trucks, Fullsize Vans & SUVs .........15–29 Normal Schedule Cars & Minivans ..................30–42 Special Operating Conditions ......................43–44 Exceptions ....................................45–46 Premium Gold Coolant Change Record ..................47 FIND Y OUR WAY Scheduled Maintenance 3 General Owner’s Information Quality Care Maintenance Normal Schedule Trucks, Fullsize Vans & SUVs Normal Schedule Cars & Minivans Special Operating Conditions & Exceptions
Today’s vehicles are more sophisticated than ever and need to be properly maintained to help ensure they operate at the highest level. FIND Y OUR WAY 4 Scheduled Maintenance
Get the most from your vehicle with routine maintenance. Routine maintenance is the best way to help ensure you get the performance, dependability, long life and resale value you expect from your vehicle. This is exactly why we’ve put together the Scheduled Maintenance Guide. Basically, it outlines what you need to do to your vehicle and when. The focus is on maintaining your vehicle while it’s running great, which goes a long way toward preventing major repairs and expenses later. Here are a few suggestions to help you get started on the road to routine maintenance: --Familiarize yourself with your vehicle by going through your Owner’s Guide --Take a few minutes to review this handy Scheduled Maintenance Guide --Make it a habit to use this guide to record scheduled maintenance --Consider Quality Care Auto Service at your Ford, Lincoln and Mercury Dealership for all your vehicle’s needs Protect your warranty! Routine maintenance is not only the best way to help keep your vehicle running great, it’s also the best way to protect your warranty. While maintenance and repair services may be performed by you or by any automotive service provider you choose, it is your responsibility to see that all scheduled maintenance is performed and that the materials used meet Ford Engineering specifications. Failure to perform scheduled maintenance specified in this guide will invalidate warranty coverage on parts affected by the lack of maintenance. We can’t stress enough how important it is to keep records of all maintenance. This guide will help you do just that. While Ford Motor Company will not deny a warranty claim simply because there is no documentation, damage or failures due to a lack of proper maintenance or neglect are not covered under warranty. Keeping maintenance records is easy with the Scheduled Maintenance Guide. It’s important to document the maintenance of your vehicle. Every time you bring your vehicle in for scheduled maintenance, be sure to present this guide and certify the work. Also record the date of service, mileage at the time of service, and attach your receipt. Not only will this make record keeping easy, but also should your vehicle ever require warranty coverage, you will have all the documentation to show you’ve properly maintained it. GENERAL MAINTENANCE INFORMATION Scheduled Maintenance 5 General Owner’s Information General Owner’s Information
The 1999-2004 Ford Mustang OEM Service & Repair Manual is a comprehensive guide for maintaining and repairing Ford Mustang models from 1999 to 2004. Developed by Ford experts, this manual is designed to assist both professional mechanics and DIY enthusiasts in servicing these iconic vehicles.
This manual covers key systems including mechanical, electrical, and bodywork. It features step-by-step instructions, detailed diagrams, component locations, maintenance schedules, wiring diagrams, and parts identification. Whether you are performing routine maintenance or major repairs, this manual provides the technical details needed for optimal service procedures.
Key features of this manual:
Step-by-step instructions for all repair and service procedures
Detailed diagrams, illustrations, and photographs
Component locations, specifications, and troubleshooting guides
Maintenance schedules and recommended procedures
Wiring diagrams and electrical system information
Exploded views and parts identification
Models covered in this manual:
Ford Mustang 1999
Ford Mustang 2000
Ford Mustang 2001
Ford Mustang 2002
Ford Mustang 2003
Ford Mustang 2004
This manual is an invaluable resource for keeping your Ford Mustang in top condition and ensuring that repair and service procedures are carried out with precision and confidence.